Medical Receptionist
- NHS
- Full Time
- Royal Arsenal
- Negotiable
Job Description
Job summary
Join Our Friendly Team as a GP Medical Receptionist!
Are you an enthusiastic, supportive, and adaptable individual looking to make a difference in a patient-focused environment? We are seeking a Full-Time Medical Receptionist to join our team, working 37.5 hours per week. The role includes shifts from Monday to Friday (10:30 AM - 18:30 PM) and one in every four/five Saturdays (9:30 AM - 12:30 PM) on a shared rota system.
Main duties of the job
As a Medical Receptionist, you will be responsible for a variety of tasks to support both clinical and administrative operations. Please see Job description
About us
We are a busy, proactive, teaching practice with a commitment to providing our diverse patient population with excellent quality care. Our very friendly team consists of 5 GPs, a Practice Pharmacist, 2 Practice Nurses, a Nursing Associate, and 12 Administrative staff.
Job responsibilities
Main Duties of the Role
- Greeting and directing patients with professionalism and care.
- Managing the appointment system effectively.
- Processing and managing patient information with discretion and accuracy.
- Assisting patients with queries in person, by phone, and via email.
- Providing general office support such as filing, data entry, and handling correspondence.
- Assisting clinicians with administrative tasks, including managing paperwork and maintaining consultation rooms to infection control standards.
- Ensuring compliance with confidentiality policies and data protection regulations.
- Adhering to practice protocols and procedures.
Health & Safety: You will contribute to promoting and maintaining health, safety, and security as outlined in the practice's Health & Safety Policy.
Equality & Diversity: You will support the equality, diversity, and rights of patients, carers, and colleagues.
Training & Development: As part of your role, you will actively participate in training programs to enhance your skills and contribute to the practices success.
Person Specification
Qualifications
Essential
- Excellent IT skills, including proficiency in Microsoft Outlook and Word.
- GCSEs (or equivalent) at Grade A-C in English and Maths.
Experience
Essential
- Prior experience with the EMIS clinical system is essential
- Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Royal Arsenal Medical Centre
Address
21 Arsenal Way
London
SE18 6TE
Employer's website
https://www.royalarsenalmedicalcentre.co.uk (Opens in a new tab)
