Medical Receptionist

NHS

Job Description

Job summary

Excel Primary care has an exciting opportunity for a Part time Medical Receptionist to join our friendly GP Practice based in Skelmersdale.

Experience of General Practice or NHS work is desirable, but not essential as training will be provided.

The role of the Medical Receptionist role can at times, be very demanding so we are looking for someone who is confident, has excellent communication skills, is highly organised and good at multi-tasking.

Working days - Monday to Friday with a mixture of morning and afternoon shifts, 20 hours per week. Rota in place 3 weeks ahead.

Main duties of the job

We are looking for a highly motivated person, who can work under pressure and who has excellent customer service skills. You must be capable of working as part of a team whilst using your own initiative. You are expected to provide a first class service to patients, projecting a positive and friendly image and act as a point of contact between patients and clinical staff.

Successful applicants will work a mixed pattern over several days.

About us

Excel Primary Care consists of 3 NHS GP Practice sites that are currently responsible for the care of more than 18,000 patients, serving the community in Skelmersdale and Upholland.

The doctors and staff at Excel Primary Care are proud to offer the highest standard of patient-centred healthcare.

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

Our clinical team comprising of 4 partners, 2 salaried GPs, 3 ANP's, Physician Associate plus a highly experienced nursing team. A First Contact Physio, Clinical Pharmacists, Mental Health practitioner, Practice Manager, Assistant Practice Managers, and an experienced reception/administration staff which make up a great team.

Job responsibilities

The main areas of responsibility are as follows

* Reception duties

* Operation of telephone system

* Management of appointment systems

* Management of manual medical records

* Patient enquiries

* Preparation of consulting rooms

*Start and end of day opening & closing procedures

* Use of all computer systems

* Scanning of correspondence onto medical records

* Referral processing to other healthcare providers

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Essential

  • Good IT skills

Desirable

  • Previous experience working in a GP Practice Experience using EMIS and Docman

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Excel Primary Care

Address

BIRLEYWOOD HEALTH CENTRE

DIGMOOR

SKELMERSDALE

LANCASHIRE

WN8 9BW

Employer's website

https://www.excelprimarycare.co.uk (Opens in a new tab)

Good luck with your application