Medical Receptionist/Administrator
- NHS
- Part Time
- North Finchley
- 11.44 an hour
Job Description
Job summary
We are looking for a Medical Receptionist to join our team. The successful candidate will be responsible for providing excellent customer service, scheduling appointments, managing patient records, and performing administrative tasks. This position requires a professional attitude, excellent communication skills, and the ability to multitask in a fast-paced environment. The ideal candidate will have experience in a medical office setting and be comfortable working with patients of all ages.
Main duties of the job
Responsibilities:
- Greet and register patients in a professional manner.
- Schedule appointments and maintain patient records.
- Answer incoming calls and respond to patient inquiries.
- Verify insurance coverage and eligibility.
- Maintain a clean and organized reception area.
- Collect co-payments and other payments from patients.
- Provide information about the clinic services, policies, and procedures.
About us
The Speedwell Practice is a GP Practice providing primary care services to a patient population of 12,000 patients from a single site, in a purpose built and newly refurbished Health Centre.
The Speedwell Practice is a friendly, well organised, thriving, training Practice. The GP partners are dedicated to providing the highest standard of care to their patients and are supported by an excellent team of salaried GPs, nurses, HCA, receptionists and administration assistants.
The Practice is an active member of Barnet PCN 2 and is rated as Good by the Care Quality Commission. One of our GPs is a training programme director for the Barnet VTS GP training scheme.
Job responsibilities
Main duties of the job
Preparation and maintenance of EMIS templates and protocols
Building EMIS searches for various uses e.g., QOF, admissions avoidance etc
Advice to GPs and nurses regarding coding issues, use of searches for QOF etc
Mentoring and training GPs and other staff regarding coding, searches and QOF
Organizing IT projects
Admission avoidance system maintenance (but not the implementation of the admission avoidance scheme)
Monitoring QOF and adjusting the patients records as required for optimisation of QOF scores.
Liaising with GPs for QOF optimisation and oversight and advice to relevant staff with the aim of optimising QOF achievement
Preparation of insurance and other medical reports
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Experience
Desirable
- Experience of working in a GP practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Speedwell Practice
Address
The Speedwell Practice
16 Torrington Park
London
N12 9SS
