Medical Secretary - Fixed Term Contract
Job Description
Job summary
The Derby Road Practice has a fantastic opportunity for a medical secretary to join the team, on a fixed term contract required for maternity cover.
You will be joining a well established secretarial team and will work across both our sites within a busy, often demanding, but highly rewarding environment that strives for excellent patient care.
We are looking for a great team player, who always acts with integrity and professionalism, with excellent written skills, great attention to detail and the ability to adapt letters for clinicians. Previous medical secretarial experience would be preferred, though not essential as training can be provided.
Main duties of the job
- Processing patient information (both electronic and paper based) in a timely manner.
- Liaising with secondary care, community service providers and external agencies in relation to patient referrals and private non-NHS work (i.e. insurance/solicitor reports).
- Using SystmOne patient system, electronic referral system (e-RS) and DXS referral system.
- To provide an efficient copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, etc, with great attention to detail.
- To retrieve medical records to assist in the completion of medical records requests.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
About us
Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare.
We are committed to equal employment opportunities and encourage applications from all qualified individuals.
Benefits of Working with SPC
NHS Pension Scheme:
- Defined benefits scheme
- Life insurance
- Family benefits, including adult dependents & children's pensions
- Ill health benefits
- 23.7% employer contribution
Electric Car Salary Sacrifice Scheme:
- Low monthly payments, no deposit, no credit check
- Fully comprehensive insurance, servicing, tyres & breakdown cover
- Up to £2,000 annual SPC contribution (subject to conditions)
Flexible Working Arrangements:
GP remote working options to accommodate personal commitments
Additional Benefits:
- Eye care vouchers
- Health service discounts, including a complimentary Blue Light Card for new starters
- Minimum 33 days annual leave (inclusive of bank holidays) for full-time employees, with enhancements for long service
- Enhanced maternity & paternity terms
- High street discounts via our online portal
- Salary sacrifice schemes for technology, homewares (Currys, John Lewis, Decathlon), cycling, and gym memberships
At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.
Job responsibilities
To provide secretarial and administrative support to the practice team to ensure the administrative burden for clinicians and team members is minimised. This will require a full range of IT & secretarial skills. Excellent communication skills are required. Whilst needing to be a team player is very important, an ability to work on ones own initiative is fundamental to the post. The successful applicant will be self-motivating and willing to accept new tasks and challenges. Accuracy and attention to detail are essential qualities.
Key Responsibilities:
- To provide an efficient copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, etc. in an accurate and quality manner.
- Actioning referrals on SystmOne via tasks, ensuring forms have been completed correctly and sending them either by email or via e-Referrals.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To retrieve medical records and assist the completion of medical/insurance records.
- To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To maintain the computer clinic system in an accurate and secure manner.
- To provide cover for members of the secretarial team during periods of sickness and annual leave.
- In liaison with the clerk responsible, maintain adequate supplies of office stationery in order to perform your secretarial duties.
- To receive and dispatch mail and maintain a pending system.
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Knowledge & Skills
Essential
- High level of accuracy and attention to detail
- Good interpersonal and communication skills
- Able to prioritise workload
- Strong IT skills
Desirable
- Very organised
- Innovative
- Team player
- Self-motivated
- High personal standards
- Amenable nature/disposition
Experience
Essential
- Experience of working as a secretary
Desirable
- Experience of working in primary care
- Experience of working in a GP practice
- Experience of using SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Derby Road Practice
Address
52 Derby Road
Ipswich
IP3 8DN
