Medical Secretary

NHS

Job Description

Job summary

This is an exciting opportunity for a self-motivated, highly organised individual to help provide efficient secretarial and administrative support within the Medical Secretary team. The successful candidate will be a team player, a proficient audio typist and have excellent computer skills.

Applicants must be able to show excellent communication skills with patients and external organisations whilst building good relationships with colleagues.

The role is for 20-25 hours per week.

Main duties of the job

To provide secretarial services to the Practice.

To represent the Practice on the telephone, face-to-face and with written correspondence in a professional manner.

To communicate with patients and external organisations friendly and efficiently.

To keep administration and patient records in good order.

Assist other members of the Primary Health Care Team as necessary to ensure the Practice operates professionally and efficiently.

About us

Rosebank PCN is forward thinking and innovative, prioritising excellent patient care. The PCN has a friendly multidisciplinary team which includes: GP's, Nurses, Paramedics, Pharmacists, Physiotherapist, Care Home Co-ordinator& Social Prescribers.

We endeavor to recognise the value of our team members individually & collectively & to encourage their personal & professional development. We are committed to providing an open, and supportive environment where all staff are comfortable sharing ideas & can expect to be provided with all the tools and support they need to enjoy working and succeeding. If you share our passion for the NHS, believe in the value of quality patient care & would like to join our friendly & hardworking secretary team within a practice that cares about staff health & wellbeing, we would be delighted to hear from you.

Job responsibilities

Main Responsibilities

Typing of all clinical and non-clinical administration from the practice manager, ANP, practice nurse, attached staff etc.

Record all contact regarding patients on the clinical system.

Complete fast track referrals via the ERS system.

Complete e-referrals and code accordingly.

Check for, chase up and action e-referral rejections.

Chase and follow up requests from patients and clinicians.

SystmOne tasks to be actioned in a timely manner

Answer telephone and deal with enquiries relating to referrals, reports letters etc

Check and action NHS mail (both personal and practice)

To perform any other task as required, appropriate to the role of a medical secretary.

Provide other administrative cover as required.

Person Specification

119887616

Essential

  • 119887615

Desirable

  • 119887614

119887620

Essential

  • 119887618

Desirable

  • 119887617

119887624

Essential

  • 119887623

Desirable

  • 119887622

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Rosebank Health

Address

Kingsway Health Centre

Rudloe Drive, Kingsway

Gloucester

Gloucestershire

GL2 2FY

Employer's website

https://www.rosebankhealth.nhs.uk/ (Opens in a new tab)

Good luck with your application