Medical Secretary
Job Description
Job summary
Do you have a passion for Child Health Services? An opportunity has arisen to join our friendly administrative team, which will involve the provision of secretarial and administrative support to Consultants within Salisbury Hospital Child Health Outpatients Service. We are looking for an individual to support our clinical team and work within the administrative team supporting our Epilepsy Service and secretarial/ administrative tasks.
Main duties of the job
Epilepsy Service
To provide a comprehensive secretarial and administrative service to the Epilepsy Service and their teams within Child Health Outpatients.
To produce clinic letters and documents using Electronic Patient Records, collect and collate investigations.
To prepare epilepsy clinics, printing and updating care plans accordingly to when clinics are held
To respond efficiently and effectively to post, telephone and email queries from patients, parents/guardians and other health care professionals.
To work independently, prioritising and managing own workload quickly and accurately, responding to the needs of the department.
To offer secretarial support to the admin team when other staff members are away.
Administration Tasks
Monthly meeting pack preparation - working alongside Paediatric Matron and Clinical Lead
Attend monthly meetings and taking minutes/disseminate to appropriate teams
Prepare junior doctor induction packs - working alongside the Consultant Paediatrician
Provide secretarial cover within the admin team during busy periods of annual leave
Emailing monthly rotas to the Child Health Team
Providing a list of Child Protection Reports and sending to the relevant teams
Organise and set up adhoc clinics for our registrar team
About us
Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud herritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.
We are an acute Trust, rated "Good" by te CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.
We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.
Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk
Job responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities.
Person Specification
Experience/grades
Essential
- Educated to GCSE grade C or above in English and Maths, or equivalent qualification
- Clerical/office administration experience preferably within a health care environment
- Excellent customer care skills to communicate with patients and relatives, in person, and by telephone managing barriers of communication
- Comprehensive IT skills with knowledge of Microsoft packages, including Outlook diary management, accurate word processing skills
- Excellent communication skills, including managing difficult conversations
- Able to use own initiative within parameters set by Line Manager, and delegate and make decisions as appropriate
- Ability to work as part of a team in a multi-disciplinary environment
Desirable
- Able to demonstrate a flexible approach to working and willingness to support other teams when required
- Previous NHS experience
- RSA grade II or equivalent touch typing skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Salisbury NHS Foundation Trust
Address
Salisbury District Hospital
Odstock
Salisbury
SP2 8BJ
