Medical Secretary (Temporary)
Job Description
Job summary
We are looking for a temporary Medical Secretary to work as part of a medical secretarial team, to cover maternity leave. The vacancy will offer the successful candidate an exciting opportunity to gain valuable experience in a dynamic healthcare environment.
Hours of work, 25 hours per week, Monday to Friday.
Main duties of the job
You will work as part of a medical secretarial team ensuring that patient receive a proficient service.
Process efficiently and quickly, referral letters and other documents.
Deal efficiently and courteously with enquiries from patients, hospitals, and other healthcare providers.
Oversee secretarial duties are carried out efficiently, professionally and adhere to confidentiality policies.
About us
We are a well-established practice in Bolton. Our team comprises of 3 GP Partners, 1 part-time salaried GP, 1 Advanced Nurse Practitioner, 3 Practice Nurses, 1 Assistant Practitioner, 1 Healthcare Assistant, Practice Manager, Assistant Practice Manager, supported by an organised well structured administrative & reception team. PCN additional roles within the practice include, Mental Health Practitioner, Clinical Pharmacist, Advanced Clinical Practitioner, Paramedic, Social Prescribers. We are a well organised, structured practice, dedicated to providing excellent clinical care. Our teams throughout the practice are friendly and supportive.
-approximately 9850 patients
-PMS Contract
-Systmone clincal system
-High QOF & BQC achieving practice
-CQC Rating good in all areas
-Part of the Rumworth PCN & Central South Neighbourhood
Job responsibilities
Main Duties:
Secretarial1. Typing referral letters, medical reports, patient letters from information provided by GPs
2. Carrying out actions requested by GPs, ie contacting patients to inform them of changes in their management.
3. All other letters or work from Nurses, Doctors, Practice Manager, and any other members of staff
4. Actioning some test results and clinic letters
5. Chase test results; bloods, x-rays, hospital tests
6. Make and receive telephone enquiries on behalf of patients
7. Liaise with various hospitals regarding mutual patients and correspond with hospital staff at all levels
8. Obtain emergency patient appointments at the hospital, and deal with referral paperwork accordingly
9. Arrange procedures and services urgently to avoid patients being admitted to hospital
10. Deal with enquiries from various sources regarding patients history
11. Deal with telephone calls from patients/hospital staff on behalf of all GPs
12. Organising and arranging internal meetings, including preparation of agendas, and taking minutes (excluding partners)
13. Patient Focus Group, liaising with PFG members, recruitment of members, meeting invites, meeting minutes, distribution of meeting minutes to PFG members.
14. Weekly updates of the referral manual and any other related guidance.
15. Liaise with various staff at NHS Bolton or other agencies regarding meeting schedules, etc
16. Summarise past medical and surgical history for patient referral letters
17. Assisting GPs collating information for their GP appraisal.
18. Process and distribute drug, device and patient safety alerts and adding to log.
19. Responsible for monitoring ongoing professional registration status, medical indemnity, car insurance and CRB checks for all relevant staff.
20. Responsible for arranging CPR training for staff, in line with CQC requirements and mandatory training.
21. Health & Safety representative at bi-monthly meetings.
22. Any other duties appropriate to the role.
Person Specification
Qualifications
Essential
- Secretarial and/or Administrative experience
- Working knowledge of office and outlook, including, excel, powerpoint, email and internet
- GSCE Maths and English A to C/9 to 6 or Functional Skills Level 2
- NVQ 2/3 Business Administrative qualification, or equivalent level of demonstrable experience
Desirable
- Medical Terminology qualification.
- Audio-typing qualification
- Customer Care Qualification level 2
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Swan Lane Medical Centre
Address
Swan Lane Medical Centre
Swan Lane
Bolton
BL3 6TL
Employer's website
https://www.swanlanemedicalcentre.nhs.uk (Opens in a new tab)
