Medical Secretary (Vascular)

Job Description
Job summary
Working Full time : 37.5 hours per week
Based at Wirral University Teaching Hospital
An opportunity has arisen within the Planned Care Division for a Medical Secretary. The post holder will work within the Vascular department at Wirral University Teaching Hospital. In this role the post holder will provide secretarial and administrative support to the Consultants and wider team.
We are looking for a highly motivated individual to provide a high standard of audio typing / clerical support. The successful candidate must be able to work using their own initiative, but also as part of a team.
Excellent communication and administrative skills are essential for this role, along with a keen eye for accuracy and detail. Organisational skills are also essential. Consultant diaries and associated clinical activity must be kept up to date to ensure the service we provide to our patients runs smoothly and efficiently.
A working knowledge of general office procedures and Microsoft packages is required, but full training will be given in the use of local computer systems. Knowledge of medical terminology also would be an advantage.
Main duties of the job
- To provide a comprehensive secretarial support to Consultants and wider vascular team.
- As directed, arrange routine, urgent and fast track patient admissions/appointments by liaising with the patient, GPs, hospital co-ordinator, wards and other departments as necessary, keeping the team informed and ensuring patient notes and all necessary correspondence is available for the admission/appointment.
- To undertake audio transcription of clinic and miscellaneous digital dictation as required by the Team Leader, ensuring all correspondence is checked by the author and signed off before distribution.
About us
The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:
- The Countess of Chester Hospital: providing 438 general and acute beds
- Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
- Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.
The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.
Job responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values.
Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.
You are encouraged to enrol for the DBS Update Service. A small annual fee of £16per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person Specification
Qualifications
Essential
- NVQ Level III or equalent
- GCSE Standard English or equivalent
Desirable
- RSA Typing III
- Audio/ Shorthand typing qualification
- AMSPAR Medical Secretarial Diploma or equivalent
Knowledge
Essential
- Touch typist
- Recent secretarial experience
- Working knowledge of Microsoft Outlook and Word
Desirable
- Experience as medical support secretary or medical audio typist
- Knowledge/ experience of specific patient administration systems
- Knowledge of Medical Terminology
- Knowledge of NHS or other health/social care settings
Skills
Essential
- Willingness and ability to learn quickly
- Excellent interpersonal and communication skills, with ability to communicate clearly and appropriately with people at varying levels
- Ability to work under pressure within a multidisciplinary team-based working environment
- Ability to work both on own initiative and as part of a team
- Ability to problem-solve
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Countess of Chester Hospital NHS Foundation Trust
Address
Countess of Chester Hospital
Liverpool Road
Chester
CH2 1UL
Employer's website
https://www.coch.nhs.uk/working-with-us.aspx (Opens in a new tab)