NRC Case Manager
Job Description
Job summary
Do you have a passion for transforming the lives of people who have experienced severe injury or illness? Here at the National Rehabilitation Centre (NRC) you will join an innovative, forward thinking team with the collective objective of providing first class rehabilitation to our patients.
The role of the NRC case manager is integral to the patient journey and interdisciplinary team. This role drives the coordination of admission, management of the patient journey and discharge from the NRC whilst maintaining a key liaison role for families and carers. The post holder will be experienced in senior healthcare leadership, coordination of patient pathways, aligning professional and patient expectations and driving timely clinical decision making. The post holders will promote the clinically excellent model of rehabilitation at the NRC ensuring strong and visible clinical leadership throughout the patient journey.
Why choose the NRC? You will be at the forefront of big change over the next few years. Your contribution will be vital but not only that, you will be supported to grow and learn through our many developmental programmes at the NRC. The NRC is in the advanced stages, and the building will be ready in the summer of 2025. This role will be temporarily based at our current unit Linden Lodge at City Hospital until we move to the 70 bed NRC facility in summer 2025.
For more details of the centre please visit the NRC website www.nationalrehabilitationcentre.nhs.uk.
Main duties of the job
To understand the role in more detail, please read the attached job description and person specification documents.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Person Specification
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards
Training & Qualifications
Essential
- Registered Healthcare professional with with appropriate regulatory body
- Knowledge of the NHS and current clinical standards within major trauma services
- 1st Degree in health-related subject or working towards a degree
Desirable
- Training or additional qualifications in rehabilitation
- Formal leadership and management training
- Research training/experience
- Master's degree in health related subject or equivalent level of knowledge & experience
- Teaching qualification
Experience
Essential
- Experience of working in a rehabilitation or related specialty setting
- Experience of undertaking audit and research
- Experience of working with patient groups
- Experience of leading and delivering programmes of change
- Evidence of supervision/mentorship of staff
- Evidence of leadership, management and time management skills
- Evidence of change management within a complex healthcare system
Desirable
- Experience of undertaking presentations to large groups/conferences
- Experience as a Case Manager
- Experience of developing protocols, policies and guidelines.
Communication and Relationship Skills
Essential
- Excellent communications skills, written and oral
- Demonstrate IT skills - data collection
- Ability to convey sensitive information
- Ability to build successful teams
- Able to work collaboratively with partner organisations
- Ability to influence and motivate staff to deliver challenging targets
- Ability to manage conflict
- Experience of informal and formal teaching
Desirable
- Peer reviewed publications
- Evidence of presenting at conferences
Analytical and Judgement Skills
Essential
- Excellent problem-solving skills using team when appropriate
- Understanding highly complex clinical information
- Sensitive to clinical and political demands
- Innovative to clinical and political demands
- Innovative thinker with the ability to cut through barriers to change
Desirable
- Demonstrate a knowledge of current issues related to the NHS policies
- Evidence of data collection and analysis
- Experience in the use of research tools and methodologies
Planning and Organisation Skills
Essential
- Demonstrate an ability to priorities own workload and recognise, prioritise and respond appropriately to urgent and emergency situations
- Exceptional organisation skills
- Proven record of pro-active performance management within a clinical area
Desirable
- Demonstrate leadership skills and ability to effectively lead a team
- Demonstrate an ability to supervise and support others
- Demonstrate effective time management skills
Physical Skills
Essential
- Physically able to perform the full range of nursing duties
- Dexterity and accuracy in undertaking clinical skills, use of equipment and documentation
- IT skills to manage and report on complex performance management information
- Able to undertake patients and non-patient manual handling manoeuvres
- Evidence of moving and handling training
Other requirements specific to the role (e.g. be able to drive or work shifts)
Essential
- Able to work flexibly across campuses and different locations as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Nottingham University Hospitals NHS Trusts
Address
National Rehabilitation Centre
Stanford Hall Estate, Melton Road
Loughborough
LE12 6TU
