Orthodontic Administrative Support Clerk
Job Description
Job summary
An exciting development opportunity for an enthusiastic and dedicated individual to join the Orthodontic department based at the Royal Gwent Hospital. The successful candidate would be able to demonstrate excellent administrative and organisational skills, be flexible to the needs of the service and able to demonstrate a commitment to achieving high standards of work.
Main duties of the job
To provide essential support to the booking clerks in all areas of admin work in Orthodontics. Post holder must have a flexible approach to carry out duties needed to support the departments to meet needs of the service. Role includes but is not limited to handling telephone calls, folding letters, tracking pulling and prepping of patient notes, scanning relevant patient documentation, prepping of clinics and other duties required in accordance with Health Board policies and procedures.
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job responsibilities
You will be able to find a full job description and Person Specification attached within the supporting documents or please click "Apply now" to view on Trac.
Person Specification
Other
Essential
- Flexible to the needs of the service
- Demonstrate a commitment to achieving high quality standards of work
- Accurate and methodical in all aspects of work
- Willingness to work under direction but also self-starter
Skills and Attributes
Essential
- Good communication skills
- Ability to use initiative and meet deadlines
- Polite and professional telephone manner
- Ability to work well under pressure
- Ability to develop good and effective employee relationships
- Ability to work flexibility either as part of a team or using one's own initiative to meet the needs of the service
Desirable
- The ability to speak Welsh or willingness to undertake training as required by the post
Experience
Essential
- Previous clerical experience or similar
- Customer service/ working with the public experience
Desirable
- Experience working in NHS admin setting
Qualifications and Knowledge
Essential
- Good standard of education to include Maths and English GSCE
- Use and knowledge of IT packages and applications, including Microsoft Office
Desirable
- Knowledge of relevant organisational policies
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Aneurin Bevan University Health Board
Address
Royal Gwent Hospital
Cardiff Road
Newport
NP20 2UB
