Outreach Worker (CBC Rough Sleeper)

Job summary

NOAH Enterprise in Luton have two exciting and challenging opportunities for two outreach workers based across central Bedfordshire, including Leighton Buzzard, Dunstable and Biggleswade. There will be a varied schedule, working the following shifts;

• Monday and Wednesday 8.30 - 4.30
• Tuesday and Thursday 6.00 - 14.00
• Friday 5.00 -13.00

You will travel extensively throughout the borough daily, therefore having your own transport is essential.

Your remit is to ensure that people rough sleeping are offered prompt and effective support to move away from life on the streets. You will help people who may be chaotic and mistrusting, they may have mental health and addiction issues but need your help and support.

You will travel extensively throughout the borough daily, therefore having your own transport is essential.

Your remit is to ensure that people rough sleeping are offered prompt and effective support to move away from life on the streets. You will help people who may be chaotic and mistrusting, they may have mental health and addiction issues but need your help and support. We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service.

Main duties of the job

• Deliver the outcomes specified in the outreach contract which include reducing the flow of new rough sleepers through targeted prevention activity.
• Ensure that people have a safe place to stay until an onward referral is made.
• Help rough sleepers into independence through crisis interventions, support to access services and to sustain accommodation.
• Visit the localities that people have rough slept in the past at the frequency and times prescribed in visiting schedules.
• Respond quickly to new referrals and rough sleeper sightings. Manage a caseload of up to 20 clients ensuring weekly contact.
• Discuss with them the issues affecting their daily lives.
• Act as a front-line worker by completing risk assessments, support plans, need uptake reviews and outcome stars as needed. Exploring the provision of services with the aim of enabling them to reach an optimal level of health and quality of life.
• Signposting people into services that will support social, economic, health, and personal needs.
• Liaise with statutory authorities on behalf of clients regarding housing, benefits and health issues as their single trusted adult. Accompany them to meetings as required to remove any barriers to engagement and actively prevent drop out by flexible, creative and personalised key working.
• Liaise with the regional multi-agency case conference groups and other statutory agencies tackling anti-social behaviour to identify and engage with rough sleepers helping them move towards independent living.

About us

NOAH is a charity that helps people experiencing homelessness, extreme poverty, and other disadvantages to make positive changes in their lives. We do this by providing care and advice services, training and wellbeing workshops, and opportunities for employment. We are truly driven by our values of Care, Compassion, and Commitment, which have their roots in the teachings of Saint Vincent de Paul, whose life was the inspiration behind the founding of NOAH. We are a living wage foundation employer and are committed to promoting wellbeing and a work-life balance amongst our staff.

Working for NOAH comes with the following great benefits;

• Access to our employment assistance programme. Life assurance policy.
• Discounted Luton gym membership.
• Annual leave entitlement rising by 1 day per year after 2 years up to a maximum of 30 days plus bank holidays.
• Excellent training and continuous professional development.
• Monthly group reflective practice.