Patient Services Team
Job Description
Job summary
Helsby Health Centre is a busy GP Surgery.
Patient Services team, is the first point of contact to all patients and visitors to the surgery.
If you can work well within a team, and are friendly, caring and polite, is this role for you?
Main duties of the job
Admin / office duties
First point of contact to all patients and visitors to the surgery.
Dealing with patients Face to Face and on the telephone.
Booking various appointments for Patients.
Dealing with hospital correspondence.
Dealing with outside agencies.
Dealing with all types of queries from Patients.
To prepare rooms for clinicians.
About us
Helsby Health Centre, is a very friendly, busy surgery.
Five GP Partners
One Salaried GP
Trainee GP's
Three ANP ( advanced nurse practitioners)
Two Practice Nurses
Three HCA ( Health care assistants)
Patients Services Team
Admin and Coding Team
Secretaries
Wellbeing Team
Physio's
Job responsibilities
Patient Service Team, administration duties.
Dealing with patients face to face and on the telephone phone
Keeping patient records up to date
Booking various appointments for patients
Giving test results to patients
Dealing with reports and hospital correspondence
Dealing with a variety of queries on a daily basis
General admin duties
Person Specification
Experience
Essential
- Any admin / office experience
Desirable
- Admin / office experience
Employer details
Employer name
The Helsby and Elton Practice
Address
Lower Robin Hood Lane
Helsby
Frodsham
WA6 0BW
Employer's website
https://www.helsbyandeltonpractice.nhs.uk (Opens in a new tab)
