Patient Workflow Administrator
Job Description
Job summary
Salary £23,283.00 - £25,457.00 (pro rata) depending on experience
Full Time 37.5 Hours per week (8am to 4pm Mon-Fri)
NHS pension available.
NHS General Practice seeking an enthusiastic, hardworking and flexible person to join our lively practice team.
This is a key post in our practice: we receive masses of information every day electronic and paper based, about patients and other matters, from a variety of sources and it all needs organising, coding and allocating.
You will have a high standard of IT literacy and be able to learn and apply concepts of clinical coding and workflow management. You will help optimise the workflow with your excellent organisation and methodical skills, which aids in providing top quality patient care.
Please be aware that it is a legal requirement for all our staff to be fully vaccinated against COVID-19 by 1 April 2022. If successful in your application, you will be required to provide evidence of vaccination or appropriate medical exemption.
Main duties of the job
To manage the information received by the Practice to enable provision of excellent patient care and ensure the patient records are kept up to date and accurate.
To improve the quality of the data held.
To facilitate sharing of patient records and data with other providers of health and social care.
Please see full job description and person specification attached.
About us
We aim to provide a modern, responsive and efficient service tailored to your individual needs, putting you at the centre of your care and working in partnership. We place great importance in continuity of care and using the best up to date evidence to inform your health choices. We look forward to working with you to optimise your health! __About us
An Approved Training Practice. Member of Harness GP Network within Brent CCG, which is part of NW London Collaboration of CCGs of NHS London. We are a Partnership of 6 GPs . We employ Associate GPs, Clinical Pharmacists, Physician Associate, Practice Nurse, Healthcare Assistants / Phlebotomists. We also teach young Trainee Doctors, many of whom plan a career in general practice.
For further information please refer to our website
Job responsibilities
Job Purpose
To manage the information received by the Practice to enable provision of excellent patient care and ensure the patient records are kept up to date and accurate.
To improve the quality of the data held.
To facilitate sharing of patient records and data with other providers of health and social care.
Please see attached for further details
Person Specification
Qualifications
Essential
- Not applicable
Desirable
- GCSE grade A to C in English and Maths
Experience
Essential
- Working in an environment using sensitive information
- A demonstrably high standard in everyday usage using at least two different IT systems
- Track record of complex accurate requirement for data inputting and handling
- Track record of the need for Interpretation of complex information Has worked constructively in small teams and has been involved in training
- Evidence of a good track record Track record of self-directed work
Desirable
- Evidence of an ability to adapt in a changing roleBeen involved in small team leadership
- Previous experience
- Knowledge of Read codes or other structured coding systems Previous experience of problem-solving and dealing with helpdesks Has had previous experience in customer service role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Willow Tree Family Doctors
Address
343 Stag Lane
London
NW9 9AD
Employer's website
https://www.willowtreefamilydoctors.com/ (Opens in a new tab)
