People Partner (Retail Teams)
- NHS
- Part Time
- Birmingham
- 23119.00 a year
Job Description
Job summary
"Happy to talk Flexible Working"
Birmingham Hospice , formed of Birmingham St Marys and John Taylor Hospices, is looking for a People Partner to join its People team.
Are you passionate about providing expert knowledge, developing people focussed solutions and working collaboratively to drive forward people strategies?
You will be expected to work across both sites.
You can download the Job Description/Person Specification, an application form and equal opportunities monitoring form by clicking on the links below.
CVs will be accepted. Please return completed forms/CV to: [email protected]
If high volumes of applications are received, we may bring the closing date forward.
Individuals joining the charity from the NHS or another hospice, the employees continuous previous service with any NHS employer is recognised in respect of pension provision and annual leave.
We are are offering a competitive salary, with generous holiday allowance, a contribution pension scheme, and a commitment to investing in our people through employee benefits and ongoing professional development.
For further information or an informal chat, please email: [email protected]
No recruitment agencies please.
Main duties of the job
We are looking for a talented HR professional to join our busy and enthusiastic team. This is a role for a true generalist. You will take the lead on providing ER advice, coaching managers in the resolution of people issues. You will be undertaking people analytics and designing and delivering L&D. There are always interesting people projects to be involved in.
You will primarily support our successful and growing Retail team. You will be able to quickly establish credibility and positive relationships with people and enjoy working in a highly collaboratively way.
You will be a confident and credible communicator, able to influence and act as a trusted advisor. You will be able to provide high quality HR advice on the full range of employee relations issues and use data to support informed decision making.
If this sounds like the role for you then we would love to receive your application.
This is a fantastic opportunity with training opportunities available. We consider staff / team development as a priority.
About us
Birmingham Hospice provides expert palliative and end of life care for people and their families living with life-limiting illnesses.
We believe that all people in Birmingham should have access to the best specialist care and support - when, where and how they need it. Our vision is a future where everyone with a life-limiting illness will live and die with dignity and in comfort. Our mission is to enable more people from all communities to access the care of their choice at the end of life.
During a recent CQC inspection our Erdington site was rated outstanding, with independent health care regulators highlighting that colleagues and services are caring, responsive and well-led.
Our outstanding teams are passionate about providing the very best care, and patients and their loved ones are at the heart of everything we do.
Our values of kindness, respect, innovation, togetherness, positivity and openness are at the centre of who we are, what we do and how we behave. We pride ourselves on being an inclusive, welcoming, caring and supportive team.
Job responsibilities
Job Purpose
Working closely with the People Team Manager and the wider People team, the People Partner will deliver a comprehensive solution-focused People service that is value adding in nature; and is in line with our strategic aims, objectives, and business plans.
They will provide advice, coaching and support to our managers and staff across the breadth of the employee lifecycle and undertake project work.
The post holder will apply our People policies, procedures and best practice to deliver effective People solutions.
M ain Duties and Responsibilities
Operational
Responsible for the provision of high quality, solutions focussed advice and coaching to line managers on all employment issues. Maintaining the ER case tracker and taking legal advice when needed.
Manage an ER caseload, advising and coaching managers in dealing with employee relations issues such as disciplinary, capability and grievance issues; this will include supporting investigating managers.
Develop People policies, processes and standards to reflect changing legal requirements and best practice.
Provide advice and support to managers in cases of organisational change
Advise managers in the effective management of attendance, including advice on management of short term absence and providing full support to staff with long term illnesses. Liaise with the Occupational Health team as required, ensuring they work in line with our SLA
Produce high quality reports on a range of People metrics to a range of internal and external stakeholders including the Board of Trustees, People Committee, the Leadership team and the CCG.
Using the integrated HR/Payroll system (CONNECT), maintain excellent data integrity in order to provide meaningful and accurate data to the business that will assist with informed decision making.
Facilitate mediation meetings as and when required
Coordinate Hospice wellbeing initiatives
Conduct leaver interviews and review leaver questionnaires, analysing the feedback to identify themes, feeding back to the People Team Leader and department leads to develop solutions to address issues as well as building on areas of good practice with a view to reducing turnover.
Support recruitment processes as and when needed.
Strategic
Participate in the development of a People Strategy for the Hospice and take responsibility for implementing agreed elements of this
Contribute to the development and continual improvement of the People Department.
Support with wider Hospice initiatives such as Wellbeing, Engagement and Diversity
Administrative
Undertake initial investigation of complaints on behalf of the People Team Manager as needed.
Undertake project work that is relevant to the department.
Learning and Education
Participates in the Corporate Induction programme, delivering some modules and coordinating and supporting other presenters.
Deliver presentations, design and deliver training sessions and share information on new and existing People initiatives to staff and managers.
Coaching managers to enable their increased insight and solutions development.
Communication
Ensures a high standard of customer service is delivered to all stakeholders, in line with our People Promise.
Personal
To agree objectives and a personal development plan in order to ensure that a broad range of competence is developed and demonstrated
General Duties
Confidentiality
All employees are required to uphold the confidentiality of all information records in whatever format, encountered in the course of employment and after it.
All employees are bound by the requirements of the General Data Protection Regulations when, in the course of their employment, they deal with information records relating to individuals
Equality and Diversity
The Hospice is committed to promoting an environment that values diversity. All staff are responsible for ensuring that they treat individuals equally and fairly and do not discriminate on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex and sexual orientation. The Hospice expects all staff to behave in a way which recognises and respects diversity in line with the appropriate standards.
Health and Safety
All employees have a responsibility under the terms of the Health and Safety at Work Act1974 to protect and promote their own health and that of others in the workplace
All employees must comply with all Hospice Health and Safety Procedures
Infection Control
The prevention and control of infection is the responsibility of everyone who is employed by the Hospice. Employees must be aware of infection control policies, procedures and the importance of protecting themselves and their clients in maintaining a clean and healthy environment.
Information Governance
All employees are responsible for ensuring they undertake any training relating to information governance, read the Hospices policies, procedures and guidance documents relating to information governance, and that they understand how this affects them in their role.
Professional ...
