Private & Events Resource Co-ordinator
Job Description
Job summary
We currently have one position to fill within the Private Ambulance & Events team in an interesting and varied Resource Coordinator role.
The successful applicant will join and work with a highly motivated ambulance service team that provides private ambulance services and medical resources to hospitals and also to the organisers of large-scale sporting and leisure events.
Our team assists the event organiser to ensure their event takes place with the necessary first aid and medical resources in compliance with the license issued to them by the relevant local authority.
We also provide specialist ambulance transport resources to NHS hospitals, Private hospitals, Social Care organisations as well as members of the public.
Main duties of the job
The main duties of the role involve maintaining our Events Calendar, the Excel spreadsheets that list our future commitments in conjunction with the Resource Supervisor.
This role is a key logistical role for the team ensuring that staffing levels and vehicle availability are matched to the variable demands of the department. The nature of Private Ambulance and Events work means that workload fluctuates dependent on seasonality and also the sporting calendar. Also, the influence of the TV schedules can result in short notice changes to resource requirements and the ideal candidate will take all the above comfortably within their stride.
About us
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.
Benefits:o Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)o 27 days annual leave, increasing to 33 with service.o Contributory Pension.o NHS Discounts including shops, restaurants, gyms etc.o Car lease and other salary sacrifice schemes.o Dedicated employee assistance and counselling service.o Opportunities for research participation, career progression and ongoing development.o Well respected, committed and supported staff networks for our workforce.
Job responsibilities
This is a combination of ensuring that the times and dates of events are accurate plus identifying members of staff to deploy at these events. Furthermore, ensuring that each member of staff is aware of their start time and the vehicle allocated to them. Other duties include speaking to customers about their bookings for both events and private ambulance transport.
You will receive basic training and support to enable you to undertake the role, but it is an advantage if you are competent with both the GRS rostering system and the Cleric journey planning software. What we need is a highly motivated individual, who is committed to patient care, somebody that can demonstrate good customer service skills, an ability to develop practical solutions to problems and have a good standard of education including GCSE's in Maths and English at Grade C or above (or equivalent).
Person Specification
Essential
Essential
- Experience of working an office environment.
- Time management skills to prioritise conflicting workload demands of self and team with ability to multitask.
- IT skills and competent in the use of Microsoft Applications to include Word Excel and Outlook.
- Ability to work unsupervised and as part of a team.
- Education to GCSE level for Math's and English
- NVQ level 3 in Admin or Business Studies, or equivalent experience in an administrative role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Yorkshire Ambulance Service NHS Trust
Address
Harrogate Ambulance Station or Manor Mill Ambulance Station
Lancaster Park Road or Manor Mill Lane
Harrogate or Leeds
LS11 8DB
