Receptionist / Administrator

NHS

Job Description

Job summary

Helix Medical Centre has a fantastic opportunity for 3 receptionists to further strengthen their team, the roles are offered on a part time basis for the shifts details below:

Role 1- 34.5 hours

  • Monday 8am to 6:30pm
  • Wednesday 8am to 2pm
  • Thursday 8am to 6:30pm
  • Friday 8am to 6:30pm

Role 2- 28.5 hours

  • Monday 8am - 6.30pm
  • Tuesday 9.30am - 8pm
  • Friday 8am to 6.30pm

Role 3- 28.5 hours

  • Monday 8am - 6.30pm
  • Tuesday 8am - 6.30pm
  • Friday 8am to 6.30pm

You will be required to cover additional hours re staff holidays and sickness, sometimes at short notice, which may include a later finish. Attendance at staff meetings / training may at times be in addition to your contracted hours.

Pay rate will rise to £12.21 from 01.04.25.

If you believe you have the skills and ambition to play a key role in our team, we encourage you to apply.Please note, we reserve the right to close the vacancy earlier than the advertised closing date if we have a sufficient number of applicants.

Main duties of the job

  • Booking appointments.
  • Answering calls.
  • Taking messages.
  • Printing prescriptions.
  • Generating pathology/X ray forms.
  • Scanning/opening post.
  • Registering new patients.
  • Filing.
  • Secretarial duties including referrals.
  • Admin duties as required.
  • Opening & closing of premises in line with shift pattern.

About us

We are a growing, family orientated training practice with a current list size of around 10,000 patients. Our dedicated staff have built an excellent reputation in meeting patient needs. Helix Medical Centre is based within Herts and Essex Community Hospital in Bishop's Stortford. We pride ourselves on delivering professional medical care in a friendly environment while striving to meet all the challenges of modern general practice.

We are members of the local Primary Care Network providing extended services as a hub to the local community. We also work with allied health professionals together with an expanding complement of ARRs staff including physicians associate, clinical pharmacist, community paramedic, community midwife, health and wellbeing advisor, care co-ordinator, social prescribers and first contact physio, dietician etc. There is a wide socio-economic and demographic served within our catchment area providing an interesting and varied case mix.

Our local area details:

  • Outstanding local schools.
  • Good transport links.
  • Conveniently located with easy links to the M11, London, Cambridge and close to Stansted Airport.

Benefits include:

  • 5.6 weeks annual leave inclusive of bank holidays.
  • Modern medical centre based within community hospital.
  • Free parking onsite.
  • On site cafeteria.
  • NHS pension enrolment.
  • Support with professional development.
  • Staff events planned throughout year.

For further information please visit: www.helixmedicalcentre.co.uk

Job responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Experience

Essential

  • Previous GP practice experience essential.
  • Good working knowledge of SystmOne clinical system/Accurx.
  • Be confident, a quick learner
  • Excellent communication and organisational skills
  • Have a polite telephone manner along with the ability to deal with sensitive / confidential issues appropriately whilst remaining calm under pressure.
  • Be able to work cohesively as part of a team.
  • Capable of working in a fast paced and at times stressful environment.
  • Positivity and a robust nature are a must!

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Careers

Address

Herts & Essex Hospital

Cavell Drive, Haymeads Lane

Bishops Stortford

Hertfordshire

CM23 5JH

Employer's website

https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)

Good luck with your application