Receptionist
Job Description
Job summary
We are looking for a reliable part time receptionist to join our friendly practice team. You need to flexible and be able to work as part of the team. The hours are 20 hours per week over 5 days.
Hours of work are
Monday, Tuesday, Thursday 2pm-6pm
Wednesday, Friday 10:30am -2:30pm
Main duties of the job
Answer calls
Care navigate patients to the most appropriate service
Prioritise workload
Process prescriptions
Managing tasks
Arranging ambulance transport
Liaise with other medical professions
Booking appointments
About us
We are a friendly GP training practice with over 11500 patients. The team is made up from 6 GP partners, 1 Practice Nurse, 1 HCAs, 1 Practice Manager, 1 Assistant Practice Manager, 4 Administrative assistants, 10 Receptionists
Job responsibilities
Making appointments
Giving out results
Ambulance transport bookings
Home visit requests
Deal with general enquiries and complaints
Contacting other providers
Register new patients and temporary residents
Greet and direct patients and visitors
Making appointments
Issuing prescriptions
Ensure outstanding queries are explained and handed over to next shift, as necessary
Respond to needs of doctors and nurses during surgeries
Deal with general enquiries and complaints
Pulling Lloyd George envelopes when requested by doctors
Dealing with queries relating to prescriptions
Input and extract information from Practice computer system
Observe health and safety guidelines at all times
General housekeeping (e.g. keeping reception and waiting areas tidy)
Any other reasonable duties as necessary
Person Specification
119860075
Essential
- 119860074
Desirable
- 119860073
119860078
Essential
- 119860077
Desirable
- 119860076
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Garland House Surgery
Address
1 Church Street
Darfield
Barnsley
South Yorkshire
S73 9JX
