Receptionist
- NHS
- Part Time
- Brightlingsea
- Negotiable
Job Description
Job summary
The Colte Partnership has an exciting opportunity for an enthusiastic and pro-active receptionist to join the team based in our Colne Medical Centre. This is a part-time position for for between 16 - 25 hours per week.
We reserve the right to retract the advert if a suitable person is found before the end date.
Main duties of the job
- Booking appointments.
- Greeting patients.
- Answering queries from patients and outside agencies and/or signposting to appropriate members of staff.
- Updating patient records, processing correspondence and liaising with patients using various different types of communication methods.
About us
The Colte Partnership is very much at The Heart of Primary Care, being the largest GP Partnership in North East Essex; comprised of 8 local GP practices across Colchester and Tendring. We care for approx. 80,000 patients and our head office is in Feering.
We strive to look after our employees as well, with generous annual leave, flexible and family friendly working, and support during difficult times such as free counselling.
We also work as a collaborative Primary Care Network (PCN) which spans across Colchester and Tendring:
- Riverside Medical Centre and Ardleigh Surgery
- Mersea Island Medical Practice, Tiptree Medical Centre and Rowhedge Medical Centre
- Walton Medical Centre, Colne Medical Centre and Wivenhoe Medical Centre
Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
Experience
Essential
- Experience of working in customer service.
- Excellent communication skills, both written and orally.
- Strong IT skills and be able to use computer based systems.
- Friendly and positive approach towards patients and other visitors either in person or over the telephone.
- Ideally you will have previous reception experience and working within primary care.
- Have the flexibility to cover other shifts.
Desirable
- Experience of EMIS would be desirable, however full training will be given.
Qualifications
Essential
- Good standard of education
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Primary Care Careers
Address
Station Road
Colchester
Essex
CO70DT
Employer's website
https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)
