Receptionist

NHS

Job Description

Job summary

We are looking for a receptionist to work across our two very busy sites located in Northwood and South Ruislip-Contracted hours: 8:00am-6:00pm Mondayand 8:30am-6:30pm Thursday (19hrs/week), with the possibility of long-term overtime.

The rate of pay for this role is£11.44 per hour rising to the new minimum wage in April.

You will be working on a busy reception desk with the main duties being to greet our patients at the front desk, as well as answering the phones. You will carry out a wide range of duties including :

- Sending text messages

- Updating patient consultations

- Creating, sending or printing blood test forms

- Making urgent calls for the doctors when required

- Answering the emergency phone

- Printing sample forms and putting them together with the correct sample container for patients.

- Checking in patients where necessary

- Booking a variety of appointments

- Booking patient transport

You will need to have a calm and professional manner and be able to assist patients with their varying queries.

Main duties of the job

- Sending text messages

- Updating patient consultations

- Creating, sending or printing blood test forms

- Making urgent calls for the doctors when required

- Answering the emergency phone

- Printing sample forms and putting them together with the correct sample container for patients.

- Checking in patients where necessary

- Booking a variety of appointments

- Booking patient transport

About us

We are a very friendly team and operate a no fear policy, all questions are welcomed and you will always have someone on hand for help and support.

Job responsibilities

Working on a very busy reception desk :

Sending text messages

Updating patient consultations

Creating, sending or printing blood test forms

Making urgent calls for the doctors when required

Answering the emergency phone

Printing sample forms and putting them together

with the correct sample container for patients.

Checking in patients where necessary

Booking a variety of appointments

Booking patient transport

Person Specification

Qualifications

Essential

  • a good standard of education is required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Acre Surgery

Address

Northwood Health Centre

Northwood

Middlesex

HA6 1TQ

Employer's website

https://www.acremedicalpartnership.com/ (Opens in a new tab)

Good luck with your application