Receptionist

Job Description
Job summary
We are looking for a receptionist to work across our two very busy sites located in Northwood and South Ruislip-Contracted hours: 8:00am-6:00pm Mondayand 8:30am-6:30pm Thursday (19hrs/week), with the possibility of long-term overtime.
The rate of pay for this role is£11.44 per hour rising to the new minimum wage in April.
You will be working on a busy reception desk with the main duties being to greet our patients at the front desk, as well as answering the phones. You will carry out a wide range of duties including :
- Sending text messages
- Updating patient consultations
- Creating, sending or printing blood test forms
- Making urgent calls for the doctors when required
- Answering the emergency phone
- Printing sample forms and putting them together with the correct sample container for patients.
- Checking in patients where necessary
- Booking a variety of appointments
- Booking patient transport
You will need to have a calm and professional manner and be able to assist patients with their varying queries.
Main duties of the job
- Sending text messages
- Updating patient consultations
- Creating, sending or printing blood test forms
- Making urgent calls for the doctors when required
- Answering the emergency phone
- Printing sample forms and putting them together with the correct sample container for patients.
- Checking in patients where necessary
- Booking a variety of appointments
- Booking patient transport
About us
We are a very friendly team and operate a no fear policy, all questions are welcomed and you will always have someone on hand for help and support.
Job responsibilities
Working on a very busy reception desk :
Sending text messages
Updating patient consultations
Creating, sending or printing blood test forms
Making urgent calls for the doctors when required
Answering the emergency phone
Printing sample forms and putting them together
with the correct sample container for patients.
Checking in patients where necessary
Booking a variety of appointments
Booking patient transport
Person Specification
Qualifications
Essential
- a good standard of education is required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Acre Surgery
Address
Northwood Health Centre
Northwood
Middlesex
HA6 1TQ
Employer's website
https://www.acremedicalpartnership.com/ (Opens in a new tab)