Receptionist/Administrator

Job summary

Coggeshall Surgery is looking for someone to join our busy reception and administration team for 10.5 hours per week, Monday and Friday, 1.15pm - 6.30pm.

Our receptionists and administrators help patients to access the right services, assist with keeping health records accurate and up-to-date, and ensure that appointment bookings are well-managed. We are looking for a receptionist to join our busy practice team and help make a positive impact on our local community.

Main duties of the job

• Excellent communication skills, with a clear and polite telephone manner.
• Ability to work in a polite, confidential and discreet manner, respecting patients at all times.
• Experience of working with the general public, being sensitive and empathic in distressing situations.
• Confidence to work as part of a team and ability to "think on your feet".
• Strong IT and administration skills.
• Previous medical or healthcare receptionist experience is desirable.

About us

Coggeshall Surgery provides GMS healthcare to the small town of Coggeshall and the surrounding rural area to whom we dispense medication from our in-house dispensary. We have received a rating of Outstanding from the CQC and work closely with the other 5 local member practices of the Colne Valley PCN and the associated ARRS staff. The surgery has an enthusiastic and accomplished partnership and encourages a calm, responsive, person centred culture.