Recruitment Service Manager
Job Description
Job summary
The Recruitment Service Manager will manage the Recruitment Team and ensure that the standards for the Team are at a high level, ensuring a value for money service, operating within Employment Legislation, Trust Policies and Procedures, and best HR practice, leading the Team to provide high levels of customer service at all times.
Following recent transformation of the recruitment function, the manager will continue the work to develop a first contact service which provides high quality, efficient and effective HR and recruitment advice, and supports key stakeholders.
The post holder will be required to work from our site at Priory Business Park, Bedford for a minimum of 3 days per week
Main duties of the job
The post holder is responsible for leading the Recruitment Team and overseeing the day-to-day operational management of the Team, working within agreed local and national policies and procedures relevant to recruitment and contractual processes.
The post holder will ensure the efficient and effectiveness of recruitment systems and processes, and that customer service is key to candidate experience.
To support in ensuring that SLAs are implemented and adhered to, and support in the implementation of continuous improvement and maintenance of Recruitment Key Performance Indicators.
To provide specialist advice and guidance to managers and staff on the interpretation and application of the NHS Employment Check Standards to include verification of identity, right to work, employment history, and reference checks, professional registration and qualification checks, criminal record, vetting and barring, and occupational health checks, promoting best practice and addressing any issues of non-compliance as appropriate.
About us
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
The East of England offers a unique blend of innovation and opportunity, surrounded by picturesque countryside, historic towns, and quick access to both the bustling capital and serene coastlines.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.
We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.
We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Job responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.
Please note, should you be successful in your application, you will be required to undergo pre-employmentchecks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.
How to apply
-
Step 1 -Read the advert and theJob Description and Person Specification (attached)
-
Step 2 -Complete theSupporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
-
Step 3 -Complete the online application and upload your statement. Please note, CVs are not accepted.
Person Specification
EEAST Values and Behaviours
Essential
- Evidence that personal behaviour reflects Trust Values: Care, Teamwork, Quality, Respect, Honesty.
Experience
Essential
- Significant experience of working within Recruitment delivering end-to-end recruitment campaigns
- Working with a diverse range of internal and external stakeholders
- Experience of volume recruitment,
- Experience of managing staff
- Experience of developing, implementing, and monitoring systems and processes to support the delivery of an effective and efficient service
- In-depth experience of using IT Microsoft Office and recruitment systems (TRAC), and Electronic Staff Record (ESR)
Desirable
- Experience of interpreting Employment Legislation in relation to Recruitment and Selection.
Skills and Knowledge
Essential
- In-depth knowledge of NHS Employment Checks Standards
- In-depth knowledge of Agenda for Change Terms and Conditions
- Ability to work with managers and staff in a busy and changing environment to agree appropriate, effective, and pragmatic solutions to service needs.
- Awareness of current and developing Recruitment Legislation relevant to the role.
- Specialist knowledge of Recruitment Policy and Procedures.
Qualifications
Essential
- Professional HR Qualification at Master's Level, or equivalent and/or equivalent experience within the field of Recruitment
- Knowledge of specialist area (Recruitment) acquired through degree, or equivalent relevant experience
- Evidence of Continuing Professional Development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
East of England Ambulance Service
Address
Lakeview House
Bedford
MK44 3WH
