Regional Support Manager - Crawley area

Job Description
Job summary
Avery Healthcare is a leading provider of luxury elderly care homes in the UK, offering exceptional care and creating meaningful experiences for both residents and employees. The Regional Support Manager role is focused on supporting the Regional Director to manage a region/group of care homes, ensuring performance targets are met and operational efficiency is optimized.
Main duties of the job
As a Regional Support Manager, your key responsibilities will include providing focus and support in key homes, ensuring compliance to standards, reporting, and service delivery. You will also support the homes with any transition process following acquisitions, identify problem areas, and make recommendations to address them in discussion with the Regional Director. Additionally, you will interpret information to support regional performance against quality indicators and make suitable recommendations.
About us
Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, with a vision of 'creating meaningful lives together'. They are committed to creating a supportive and inspiring environment where employees feel valued and empowered every day. Avery Healthcare has a growing network of over 100 homes and is the preferred choice for both residents and team members.
Job responsibilities
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for an experienced and dedicated individual to join our award-winning team as a Regional Support Manager covering our homes in Crawley and the surrounding areas . If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLEYour focus as Regional Support Manager will be to support the Regional Director to manage a region/group of care homes to ensure achievement of performance targets together with optimum operational efficiency.Other responsibilities will include:
- Provide focus and support in key homes, ensuring appropriate compliance to standards, reporting and service delivery.
- Support the homes with the transition process following any acquisitions made by Avery
- Identify problem areas and make recommendations to address these, in discussion/agreement with the Regional Director.
- Interpret information in support of regional performance against quality indicators. Make suitable recommendations to the Regional Director to address.
- Have demonstrable experience in Care Home management roles
- Be experienced in supporting homes on a regional level
- Proven experience supervising staff and staff development
- NVQ 5 or equivalent in Care for Care Homes
- A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
- Proof of eligibility to work in the UK.
Person Specification
Qualifications
Essential
- To be successful in this role, you must have demonstrable experience in Care Home management roles, be experienced in supporting homes on a regional level, and have proven experience supervising staff and staff development. You should also possess an NVQ 5 or equivalent in Care for Care Homes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Crawley area
RH10 8BF