Project Manager in Quality improvement and Engagement

Job responsibilities

Job description

We are looking for a Project Manager to lead engagement with our broad range of stakeholders and lead the delivery of projects within UK primary care services (The NHS).

In this role, you will oversee our small team who deliver Quality Improvement and research activities to GP practices across the UK.

The role is offered full time, worked on a hybrid basis (3 days in office, 2 days at home), and can be based in our central Norwich or Oakington (near Cambridge) office.

MAIN DUTIES AND RESPONSIBILITIES:

• Oversee the day-to-day management of the service delivery team in delivering QI and Research services to G.P practices in the OPC Network.
• Actively recruit new GP practices into the OPC Network by establishing strong working relationships with the NHS (PCNs, GP federations, ICBs, health boards, etc).
• Develop and manage presentation materials, such as slides, posters, ensuring consistency and professionalism in communications.
• Ensure an accurate audit trail and records are maintained of all stakeholder engagement and agreements, and that activities are recorded in an engagement database.
• Oversee the development, review, and dissemination of resources, promotional materials and regular communications (e.g. as newsletters) for patients, clinicians or practices; and ensuring they align with our service objectives and stakeholder needs.
• Collaborate with key stakeholders to drive service improvements and support business development initiatives.
• Contribute as a member of the Heads of Departments and Senior Leadership Team where applicable.

QUALIFICATIONS AND CERTIFICATIONS

• A science, research or business related degree or relevant applied experience.
• A project management qualification is highly desirable

EXPERIENCE AND SKILLS

Essential:

• Project management experience
• Excellent written and verbal communication skills, with experience of promotion of services to professional stakeholders
• Ability to develop and maintain relationships with key stakeholders
• Some background within primary care or NHS services.
• Very strong organisational and leadership skills
• Excellent organisational and time management skills, ability to work under pressure.
• High attention to detail, and ability to work on own initiative.
• The ability to work with others and contribute to a strong team ethic.
• Enthusiastic and motivated to learn and assimilate new skills for personal development.

Desirable

• Experience of stakeholder engagement programmes within healthcare
• Experience with NHS primary care clinical systems and tools.

Travel

• Travel across the UK for NHS engagement and stakeholder meetings may be required, although many meetings may be virtual or remote.

Benefits

We offer a diverse, dog friendly office with flexible working hours that can fit around caring commitments. For more information please see our website www.optimumpatientcare.org/careers

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Health & wellbeing programme
• Paid volunteer time
• Referral programme
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Norwich NR2 4SE

Person Specification

Qualifications

Essential

• Essential:
• Project management experience
• Excellent written and verbal communication skills, with experience of promotion of services to professional stakeholders
• Ability to develop and maintain relationships with key stakeholders
• Some background within primary care or NHS services.
• Very strong organisational and leadership skills
• Excellent organisational and time management skills, ability to work under pressure.
• High attention to detail, and ability to work on own initiative.
• The ability to work with others and contribute to a strong team ethic.
• Enthusiastic and motivated to learn and assimilate new skills for personal development.
• A science, research or business related degree or relevant applied experience.
• A project management qualification is highly desirable

Desirable

• Experience of stakeholder engagement programmes within healthcare
• Experience with NHS primary care clinical systems and tools.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Optimum Patient Care

Address

Optimum Patient Care

5 Coles Lane

Oakington

Cambridge

CB24 3BA

Employer's website

https://optimumpatientcare.org/ (Opens in a new tab)