Retail Operations Assistant
Job Description
Job summary
Please apply for this vacancy via the St Catherines Hospice Website where you can find a detailed Job Description.
Please copy and paste the information below into your search engine and this will take you directly to this vacancy on our website:
https://stcatherineshospice.peoplehr.net/Pages/JobBoard/Opening.aspx?v=4dbd0046-cb6f-4167-9b51-3493596f686a
Main duties of the job
We are seeking an enthusiastic Retail Operation Assistant/s to work across our Charity Stores throughout Surrey and West Sussex
About us
When you join St Catherines, youll be joining a supportive team all working towards abig ambition: to help everyone face death informed, supported and pain free. If that sounds like something youd find fulfilling, please apply today.
Job responsibilities
This hands-on role requires a commitment to high standards of customer service and volunteer support. You will have previous experience of working in a customer service environment and have a flexible, enthusiastic approach. Previous retail experience is desirable, but full training will be provided.
Person Specification
Experience
Essential
- Strong interpersonal skills with the ability to communicate both in person and by telephone, effectively at all levels
- Proficient numeracy skills
- Excellent organisational skills
- Experience of working in a customer care environment
Desirable
- Supervisory skills
- Retail experience
- EPOS experience
- Creativity (e.g. window display)
- Some knowledge of St Catherine's Hospice work in the community, including its charity shops
- Awareness of statutory regulations including H&S legislation, trading standards, hygiene and retail premises
- Second hand retail sector e.g. antiques
- Current fashion trends
Qualifications
Essential
- Good level of literacy and numeracy
- Full driving licence or the ability to be able to access public transport to travel across our trading locations
Attitude and Behaviours
Essential
- Stamina and enthusiasm for hands on physical work
- Ability to work on own initiative
- Ability to motivate and empathise with hospice staff and volunteers
- Flexibility and willingness to work in other locations and extra hours as and when required i.e staff shortages/sickness/ holiday cover
- Willingness and desire to work in accordance with hospice values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St Catherine's Hospice
Address
St. Catherines Hospice
Grace Holland Avenue
Pease Pottage
Crawley
West Sussex
RH119SL
