Secretarial Assistant
Job Description
Job summary
To provide efficient and high quality administrative support to consultants and their teams.
To work in close co-operation with staff and other health professionals to ensure a first class service.
To be an active and supportive member of the department's administrative and clerical team.
Main duties of the job
We are looking for two enthusiastic, reliable and hardworking individuals to join our ENT Administration team - one on a fixed term contract for one year and the other as permanent.
The ideal candidates will have excellent organisational skills, a patient-focused approach, be a good team player capable of working with different staff groups and be able to work on their own initiative.The person best suited to this position is someone with the ability to work in a team, has excellent interpersonal skills and organizational skills and who is also flexible, proactive and who meets challenges and who is flexible and meets challenges with enthusiasm.
A good standard of verbal and written English, numeracy and attention to detail is also expected.
You will be working as part of a well established ENT team providing administrative support to the running of the service.
ENT is a very busy and large service both clinical and non-clinical.
The ENT department provides an outpatient, inpatient and day case service for patients with ENT for a variety of both general and specialist ENT conditions.
The department provides specialist care in Head & Neck Cancer, Paediatrics, Otology, Voice/Botox, Rhinology and Emergency clinics and is the regional tertiary centre for ENT.
About us
With nearly9,000 dedicated staff caring for patients around the clock, they are the largest healthcare provider in southwest London.Their main site, St George's Hospital in Tooting - one of the country's principal teaching hospitals - is shared with St George's, University of London, which trains medical students and carries out advanced medical research. St George's Hospital also hosts the St George's, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.As well as acute hospital services, they provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.St George's University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.
Job responsibilities
*****Please see the attached supporting document which contains more information about the role*****
Person Specification
Qualifications and Training
Essential
- Educated to GCSE level, with evidence of good written English
- Microsoft word processing and knowledge of basic excel
- Previous experience of admin support roles
Desirable
- Customer care qualification or equivalent level of knowledge and experience
Experience
Essential
- Previous experience of carrying out general administrative procedures
- Previous experience of any software application to order supplies
Desirable
- Previous experience of working in a multi-cultural environment
- Experience of using Agresso
Skills
Essential
- Good organisational prioritisation skills
- Effective time management skills
- Good literacy and numeracy skills
- Ability to communicate confidential information effectively and appropriately
- Smart appearance at all time
- To be able to work as part of a team
- Multi- tasking skills as necessary to meet deadlines
- Effective Customer service skills
Knowledge
Essential
- Comprehensive knowledge of a range of administration procedures and practices
- Knowledge of a range of software programmes including Microsoft word, Excel and e-mails.
Other
Essential
- Ability to work flexibly to meet the needs of the service e.g. annual leave
- Good time management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St George's University Hospitals NHS Foundation Trust
Address
St George's Hospital
Blackshaw Road
London
SW17 0QT
