Senior Administrative Assistant - Immunisation Team
- NHS
- Part Time
- Gloucester
- 24071.00 - 25674.00 a year
Job Description
Job summary
An exciting, varied and challenging position has arisen within the Gloucestershire Immunisation Administrative Team for a Senior Administrator.
We are looking for a reliable, well organised, flexible and highly motivated individual to provide a comprehensive administration service to the Immunisation Team. You will need to be conscientious, with the ability to work under pressure, plan and coordinate a demanding workload in order to meet strict deadlines. The nature of the work requires accuracy, sensitivity and confidentiality.
Main duties of the job
Excellent communication skills are essential as is the ability to liaise with senior managers, clinical team members and people at all levels. The successful applicant should have robust computer skills and have the ability to learn new skills and processes. A common sense approach to work is important as well as having the ability to handle sensitive and confidential information in a professional manner at all times. You will also be able to work on your own initiative and as part of a team with a positive and solution-focused attitude.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
About us
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Surveygives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
- 89.7% believe they are making a positive difference to patients/service users;
- 73.3% would recommend the organisation as a place to work;
- 82.4% agree that care of patients and service users is the organisations priority;
- 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Job responsibilities
- To proactively manage/coordinate administrative tasks to ensure that accurate data is available to CYPS both for clinical purposes and reporting requirements.
- Respond to requests for information from patients, health professionals and other agencies following corporate standards.
- To proactively liaise with all stakeholders assuring the promotion, coordination and delivery of the of the School Aged Immunisation Programme.
- To process and input data within the immunisation web based tool.
- To support the Public Health Nursing team in the delivery of safeguarding processes.
- To provide supervision and support in accordance with the Trusts Supervision Policy.
- Provide and receive confidential and supportive information from staff, clients, their carers and the general public and take the appropriate action to ensure their satisfaction.
- Respond to requests for information following corporate standards.
- To ensure all communications are accurate, timely and well presented as per corporate standards.
- To work as part of a team providing administrative support to assist the CYPS Immunisation Team.
- To update and access electronic patient records with client information and changes to patient details.
- Act as key administrative contact for all stakeholders.
- To provide cover for other administration staff in their absence or as required.
- Assist in data collection for audits, surveys and performance monitoring inputting and retrieving data as required.
Person Specification
Qualifications
Essential
- GCSE level in Mathematics & English (or equivalent)
Desirable
- ECDL or equivalent
Experience
Essential
- Proven administration skills and experience
- IT literate, experience in typing/word processing and data entry
- Previous experience within a Customer /Business environment
Professional.Managerial/Specialist Knowledge
Essential
- Knowledge of Administrative and Organisational Policies, Process and Procedures
- Good working knowledge of Microsoft Office packages including Outlook, Word and Excel
- Knowledge in data collection for audits, surveys and performance monitoring inputting and retrieving data as required
Desirable
- Knowledge of RiO, Systm1 and NIVs
- Knowledge of Web Based Applications
Personal Skills, Abilities and Attributes
Essential
- Ability to work as part of a Team. Effective organisational skills of self and others within the team
- Ability to prioritise and manage time effectively and ability to work to deadlines
- Ability to manage complexity and work in an ambiguous or changing environment
- Act as a role model and are able to lead by example to ensure that the Trust's values and behaviours are reinforced through their area of practice
- Able to interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party
- Professional Attitude
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Gloucestershire Health and Care NHS Foundation Trust
Address
Edward Jenner Court
1010 Pioneer Avenue
Gloucester
GL3 4AW
Employer's website
https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)
