Senior Administrator - Neurodiversity Pathway
- NHS
- Part Time
- Welwyn Garden City
- 26530.00 - 29114.00 a year
Job Description
Job summary
Are you looking for a new and exciting admin role that will be the next step in your career?
We are looking for an enthusiastic and highly organised Senior Administrator. The role demands excellent self-management and prioritisation skills to offer a high-quality service. You will work in a collaborative way to ensure a smooth and efficient service. You will work as part of a team and will have a positive influence on those around you.
This post is in the admin support hub for the Neurodiversity Pathway for children and young people across Herts who would benefit from a pre-assessment for attention deficit hyperactivity disorder (ADHD) and/or an autism assessment. This senior role will have responsibility for ensuring full admin support is offered to the admin and clinical teams across partner organisations.
The post holder will work closely with the multi-disciplinary team and other agencies who provide assessment and support related to ADHD and/or autism in a variety of community settings.
Main duties of the job
- Provide a comprehensive, confidential and high quality service, undertaking a wide range of tasks, using organised admin systems, demonstrating initiative and motivation.
- Work in a managed rather than a supervised way, taking responsibility for various tasks, providing cross cover for other services should the need arise.
- Be responsible for a smooth and effective service by efficiently implementing/developing office systems and processes.
- Manage and prioritise incoming/outgoing correspondence via a variety of media and action as necessary, demonstrating a high level of professionalism, discretion/confidentiality, seeking advice and escalating issues when required.
- Plan staff rotas and cover; co-ordination of meetings; arrangements for delegates/presenter; booking of venues; manage diaries as required.
- Participate in team meetings, including typing and distributing minutes and prepare presentations as required.
- Be the main point of contact for a wide range of staff, external stakeholders/organisations, receiving and providing complex/sensitive information, ensuring that a professional image of the Trust is maintained at all times.
- Engage with staff at all levels of seniority and demonstrate effective influencing and persuading behaviours to ensure that deadlines are met and that the flow of work is prioritised in order that targets/objectives can be delivered.
- Line manage/train/develop less experienced/temporary staff.
- Train/develop new starters.
About us
A big thank you for considering joining us at Hertfordshire Community NHS Trust
You'll find it a great place to work with many benefits offered to you as a member of our staff
We put our service users, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision
We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages
We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.
Job responsibilities
This is a fixed term post based in Welwyn Garden City. There might also be an opportunity for a proportion of your time to be home working (to be discussed and agreed with your line manager based on service needs following Trust guidance).
In addition to the basic salary, this post will attract a High Cost Area Supplement of 5% of basic salary subject to a minimum and a maximum payment per annum, pro rata where applicable.
For this role you will need to have a full valid driving licence and access to a car to use regularly for business purposes is essential (unless you have a disability as defined by the Equality Act 2010).
Please refer to the attached job description for more specific information about this role.
Are you interested in developing your skills further? If so, apply now as we reserve the right to close this advert before the closing date should we receive a high volume of applications.
For further details / informal visits contact:
Name: Carly Edwards
Job title: CYP Neurodiversity Referral Hub Admin Manager
Email address: [email protected]
Telephone: 07551 146752
Person Specification
Qualifications
Essential
- NVQ Level 3 in Business and Administration / BTEC qualification or equivalent level of knowledge and experience.
Skills
Essential
- Sound knowledge and experience in all administrative procedures such as work allocation, answering queries, progress chasing, task related problem solving, developing alternative or additional procedures acquired through experience or formal training.
- Well-developed written and verbal communication skills.
- Proficient in the use of MS Word, Outlook, Excel and Powerpoint.
- Good planning and organisational skills to be able to prioritise workload effectively.
Desirable
- Advanced IT and keyboard skills to be able to produce documents, charts, tables, reports and presentations.
- Experience of formal minute taking, formatting and distributing.
Personal Qualities
Essential
- Possess resilience to deal with any distressing and emotional demands of the role.
- Ability to work under pressure and to tight deadlines.
- Eligible to live and work in the UK.
- A full valid driving licence and access to a car to use regularly for business purposes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hertfordshire Community NHS Trust
Address
Howard Court
Tewin Road
Welwyn Garden City
AL7 1BW
