Senior Programme Manager
Job Description
Job summary
Are you passionate about finding out what really matters to people and communities?If so, please apply to come and join us at Health Innovation Oxford and Thames Valley.
We are looking for a creative, collaborative, clear thinker who can lead our community involvement work. We want to sustain and develop our relationships with people, communities and the VCSE. We are looking for someone who can bring expertise and experience of working with diverse groups of people and who can support robust evaluation of health and care work.
The diverse nature of our work means that skills and experience acquired from a variety of professional backgrounds including, for example, health & social care, education, local authority or the private sector will be looked at favourably.
Main duties of the job
The appointed individual will work with the Director for Community Involvement and Workforce Innovation, and HIOTV programmes, to develop and deliver:
1. Community involvement: advice, design and delivery of community involvement activities such as:o Developing ongoing, reciprocal relationships with local community and patient groupso Supporting and developing our network of existing public partnerso Exploring new funding opportunities
2. Evaluation: advice, design and delivery of evaluation activities such as:o Designing and running focus groups and surveyso Identifying and defining data requirements, data collection and analysiso Presenting findings of evaluations
The post holder will be responsible for the full programme life cycle including effective scoping, planning and delivery of projects to time, budget and quality expectations.
About us
Health Innovation Oxford and Thames Valley (HIOTV) works across the Thames Valley and surrounding areas bringing together a diverse community of partners--including commissioning bodies, patients, healthcare professionals, and the public--to deliver evidence-based care, foster innovation, and create economic growth. Hosted by Oxford University Hospitals NHS Foundation Trust, HIOTV is overseen by an independent Chair and a Board that includes local NHS CEOs.We work closely together, balancing independent initiatives with collaborative projects to achieve our shared goals. Our work ethic is built on professionalism, respect, and a strong commitment to excellence in everything we do.As part of the HIOTV team, you will benefit from being part of an organisation hosted by Oxford University Hospitals (OUH) NHS Foundation Trust. This affiliation provides a unique blend of a fast-paced, innovative environment with the stability and comprehensive benefits of working under NHS (Agenda for Change) terms and conditions.
Job responsibilities
Programme development and sustainability
Further develop and deliver a sustainable community involvement programme in HIOTV drawing on the skills, opportunities and support from the other HIN programmes and themes e.g., working with industry with the support of Patient Safety and Clinical Improvement, Strategic Industry Partnerships and with Clinical Innovation Adoption programmes of HIOTV Identify interdependencies with other internal and external programmes and develop collaborative working Connect with other HINs to identify and exploit innovation and improvement from other regions that can be applied locally Report and articulate HIOTVs contribution to patient experience from all the programmes Work with research groups (e.g., Applied Research Collaborative) to develop opportunities to translate research in to practice at scale in the region to deliver improvement. Secure funding for proposed transformation projects Manage the governance arrangements for the community involvement programme Secure resources and provide support to the projects and coordinate support from the HIOTV programmes and themes (eg Clinical Innovation Adoption, Patient Safety and Clinical Improvement, Strategic and Industry Partnerships)
Programme management Work with the HIOTV Programme Directors to progress the HIOTV community involvement programme, and hold them to account on the delivery of objectives and milestones Lead on long-term programme planning of multiple complex projects, managing their interrelations and dependencies within HIOTV and across the national HIN Network Identifying and exploiting new funding opportunities to sustain the programme Ensuring projects undertaken are evidence based and use established methodologies. Ensure baseline data is sound and goals and measures are clear from the outset Using HIOTVs Sales Force system, undertake routine project management functions using best practice approaches and tools, eg maintenance of project plans, PIDs, production of regular highlight reports, change control process, configuration management etc, track the delivery of the project milestones against the programme/project plans and ensure that the Director of Community Engagement and Workforce Innovation is regularly briefed on progress Identify risks and issues and develop appropriate mitigation plans Active involvement in HIOTV business planning and quarterly reporting Make decisions on a range of highly complex issues where there may be more than one course of action Manage, maintain and monitor budgets Manage access to and promote the use of electronic collaborative communication tools provided by the HIN (eg Sales Force, SharePoint, Teams, file sharing, remote meetings, video conferencing, shared calendars etc) to support and optimise efficiency.
Evaluation Undertake a range of activities to support evaluation across HIOTV programmes e.g., designing and running focus groups and surveys Undertake the necessary data governance processes Identify and define the data required, and compile the data, which may come from multiple sources Undertake the necessary analysis of the data and present the findings and evaluations in the most appropriate format, e.g., presentations and written reports.
Stakeholder Management and Communication Able to provide, receive, process, summarise, interpret and effectively communicate highly complex, sensitive and contentious information where there are barriers to acceptance and resistance to change, and where negotiating/influencing skills are required to secure agreement or cooperation Engage constructively and effectively using appropriate and innovative channels and adapting styles with a wide range of internal, external and varying levels of seniority stakeholders. Manage highly complex professional interactions to deliver expected benefits Responsible for acting as source of specialist knowledge on workforce programmes/projects, preparing briefings for senior management and external partners Develop key relationships with HIOTV Programme Directors and leads across the health and care system in the Thames Valley and especially the BOB and Frimley ICSs to ensure engagement with the planning process and alignment to HIOTV and ICS priorities. Develop and deliver training and development both internally and with key stakeholders Working with the HIOTV Head of Communications to communicate regionally and nationally through reports, article, web presence progress and successes
The job description and person specification are an outline of the tasks, responsibilities and outcomes required for the role. The post holder will carry out any other duties as may reasonably be required by their line manager to fulfil the objectives of the HIOTV and its host, OUH.
The post holder may also be asked to cross-cover for other programmes of work, should there be an operational need.
Key Working Relationships
The post holder will be required to build and maintain constructive relationships with a broad range of internal and external stakeholders.
Key external working relationships will include: Trust and ICS directors responsible for community involvement and engagement Local research colleagues and networks Health Education England Clinical staff and Trust Managers at all levels, across the Programme Community involvement/PPI leads from other HINs Representatives from patient and public groups Representatives from industry partners Suppliers of goods and services for relevant projects
Key internal working relationships will include: HIOTV Director of Community Involvement and Workforce Innovation HIOTV senior managers and team members HIOTV Patient Safety and Clinical Improvement team HIOTV Clinical Innovation Adoption team HIOTV Strategic and Industry Partnerships team and industry partners HIOTV Sustainability Programme Manager Local Research partners: ARC/BRC/CRN/RDS
Person Specification
Education, Qualifications, Knowledge, Training and Experience
Essential
- Educated to master's level or equivalent level of experience of working at a senior level in specialist area
- Experience and knowledge of a range of patient and public involvement and coproduction approaches
- Experience and knowledge of a range of research/evaluation methodologies and analysis, in particular qualitative methodologies
- Experience of design and facilitation of participative meetings and processes which draw on relevant knowledge and skills and build ownership and commitment across the system
Desirable
- Holds professional registration and qualifications
- Previous experience in health or social care
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