Service Manager - Medicine

Job Description
Job summary
The post holder will provide strong leadership and a highly visible presence across the directorate, ensuring the delivery of high-quality patient care and communication. They will play a key role in enhancing the patient experience by driving service efficiency, maintaining high standards of safety, and upholding best practices in infection prevention and control.
Working collaboratively with the Operations Manager and Head of Nursing, the post holder will contribute to service development, workforce leadership, and the achievement of key performance targets, including inpatient and outpatient waiting list management. They will also be responsible for the effective use of resources, staff development, and deputising for the operational team when required.
Main duties of the job
To support the operations manager in developing service development plans / business plans to align national direction/strategies and local priorities.
The post holder will be responsible in ensuring that resources are used effectively and efficiently and work with the staff, leading and coaching them to maximise their potential in support of their future career options.
The post holder in conjunction with the operations manager and head of nursing will ensure that patient safety is maintained to the highest level.The post holder will deputise for the operations manager as required
Support the delivery of access targets within the service through effectivemanagement of consultant leave and capacity & demand management in linewith the Trust consultant leave policy.
To track budgets of agreed delegated responsibility to enable monthly variancereporting.
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Job responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person Specification
Qualifications
Essential
- Degree or equivalent level of experience
- Evidence of continuing personal development
Desirable
- Management qualification
Specific Competencies
Essential
- Ability to learn and adapt quickly to the requirements of a new role.
- Ability to simultaneously manage a range of complex tasks and prioritise workload.
- Ability to communicate effectively and succinctly in writing.
- Ability to carry out interactions and tasks that inspires others to do their best.
Desirable
- Strong and flexible report writing skills
Experience
Essential
- Experience of working in a senior administrative role.
- Experience in staff management and leading a team.
- Experience in management of financial cost control including identification of potential savings opportunities.
- Experience with successful business planning and preparation of business cases.
Desirable
- Experience of working in an NHS or other healthcare environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Frimley Health NHS Foundation Trust
Address
Frimley Health (cross site working)
Portsmouth Road
Frimley
GU16 7UJ