Social Prescriber Link Worker

Job responsibilities

• Act as the point of contact for patients accessing the service arranging appointments by phone or in person as required
• Develop a comprehensive knowledge of wider support services in the local and city wide area and support individuals to access those that are relevant to their needs and work on what matters to them
• Coordinate the referral process from start to finish, communicating regularly with all stakeholders
• Record monitoring data systematically on clinical systems, produce timely reports and contribute to the overall evaluation
• Capture key information and gather feedback on the impact of social prescribing on health and wellbeing
• Attend reflective practice and/or clinical supervision, team meetings and line management meetings as required
• Build strong working relationships with internal and external services in both the statutory and voluntary sectors
• To promote the link worker/social prescribing model
• Support the other Social Prescribing Link Workers; providing advice, development support, motivation and encouragement
• Provide professional peer support to the SPLWs around complex cases
• Undertake annual staff appraisals and bi-monthly supervisions
• Lead on project meetings to update around work undertaken, feedback around unmet needs the team may be finding, what may need development, what is working well and what are the challenges etc.
• Be the safeguarding lead for the Social Prescribing Link Worker team
• Create and maintain referral routes into the scheme via a wide range of frontline professionals in the health, social care and community development sectors
• Give patients a voice, ensuring they influence operational and strategic direction of the service.
• Be an active and contributing staff member, attending meetings as required and working constructively as part of a team to meet all organisational and project goals
• Attend mandatory training and abide by all organisational policies and procedures, including Safeguarding & Child Protection, Health and Safety and Equality and Diversity
• Attend appropriate continuing professional development, training and networking events

This is not an exhaustive list of duties and may be subject to change due to organisational priorities, funding and as agreed by management, in consultation with the post holder

Person Specification

Communication and Language Skills

Essential

• Excellent verbal and written communication skills
• Well developed listening and reasoning skills
• Computer literate & able to use standard software e.g. Word, Excel & Outlook to facilitate working practices

Desirable

• Fluency in a community language

Values

Essential

• Commitment to anti-discriminatory practice
• Empathetic
• Non-judgmental approach
• Confidentiality

Experience

Essential

• Experience of working face to face with individuals
• Experience of working within a social prescribing or equivalent context
• Experience of working independently as well as in a team
• Experience of working in a community setting
• Experience of managing administrative tasks to include monitoring & evaluation
• Experience and/or knowledge of local statutory and voluntary agencies
• Experience of project development
• Supervision and management of others

Desirable

• Organising and supporting health related group activities
• Using Clinical Systems such as Systm1

Knowledge and Skills

Essential

• Flexible and creative interpersonal approach
• Ability to manage workload effectively and manage case loads
• Understanding of the principle of equal opportunities as it applies to the context of the post
• Child Protection & Vulnerable Adult Safeguarding issues and procedures
• Causes of health and social inequalities and principles for addressing them

Desirable

• Knowledge of the local area and the communities living there, including demographic data, predominant health issues, and cultural characteristics
• Experience of working alongside volunteers
• Knowledge of the processes relating to young people and families at risk, example: Child Protection (CP), Child in Need (CIN), Team Around the Family (TAF), Signs of safety

Values

Essential

• Commitment to anti-discriminatory practice
• Empathetic
• Non-judgmental approach
• Confidentiality

Qualifications

Essential

• Understand how to provide personalised care be able to demonstrate have knowledge around Motivational interviewing
• Ongoing commitment to learning in relevant areas such as safeguarding and related issues which may impact on a person supporting
• Commitment to undertake mandatory training

Desirable

• GCSE or equivalent in English and Maths
• Has undertaken training on a range of Health topics i.e nutrition
• Understands working with younger people
• Been a safeguarding lead
• Able to undertake further relevant training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Primary Care Sheffield

Address

Darnall Primary Care Centre

290 Main Road

Sheffield

S9 4QH

Employer's website

http://www.primarycaresheffield.org.uk/ (Opens in a new tab)