Strategic System Lead for Transition from Hospital
- NHS
- Full Time
- Sunderland
- 62215.00 - 72293.00 a year
Job Description
Job summary
We are looking for a person to lead on delivering a positive discharge experience for patients, families, carers and staff, whilst ensuring that the transition from hospital to community is safe and timely. You will be required to lead and influence across the Heath and Social Care System at a Senior Level.
This exciting role gives a unique opportunity to work with expert clinical and operational teams within South Tyneside and Sunderland, as well as within our Transfer of Care Hub and at wider System level, to ensure we deliver effective, safe and excellent care to our patients.
The post holder will have knowledge of large teams, in either acute, community or social care settings and have a proven track record of delivering meaningful and sustained change. The successful candidate will possess a strong ability to build successful teams whilst supporting, influencing and motivating staff to deliver challenging targets through times of change. The post holder is expected to provide proactive and visible leadership across the discharge systems and we are looking for someone who is ambitious, focused and passionate about patient care, shaping the challenge and opportunities across multiple partner organisations. You will be well supported by an experienced leadership team and have opportunities for personal development.
Main duties of the job
- Strategically lead on the development and implementation of systems and processes to ensure effective flow of patients between hospital and community settings, using a Home First and Discharge to Assess Model.
- Ensure best use of all available community capacity and resolve blockages to timely discharge through effective co-ordination of resources across all partner agencies, to ensure a timely and integrated health and care response.
- Be instrumental in working with partners to ensure capacity matches demand.
- Be a senior manager who can make decisions on behalf of all agencies in the system to facilitate discharge; to connect and be seen as working for the interest of the system as a whole.
- Support key operational staff from partner organisations, who will be accountable to the post holder for the delivery of work whilst working within the TOCH at both Sunderland and South Tyneside Hospital sites, to ensure the national Hospital Discharge and Community Support: Policy and Operating Guidance is implemented, monitored and evaluated locally for the system.
- Build strong networks and alliances to deliver change and act assertively to challenge lack of progress and resolve conflict.
- Strategically lead the work required around capacity and demand modelling, for bed-based rehabilitation and community services related to discharge to assess, to ensure good flow out of hospital. Promoting a Home First approach.
- Represent TOCH position at System Wide Surge .
About us
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One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.
The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.
Job responsibilities
PLEASE REFER TO THE ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
- Strategically lead on the development and implementation of systems and processes to ensure effective flow of patients between hospital and community settings, using a Home First and Discharge to Assess Model.
- Ensure best use of all available community capacity and resolve blockages to timely discharge through effective co-ordination of resources across all partner agencies, working with partners to ensure a timely and integrated health and care response.
- Be instrumental in working with partners to ensure capacity matches demand and where deficiencies occur, make recommendations to the ICB at Place, regarding solutions to resolve issues with flow and safe transition from hospital, developing cases for change and business cases where necessary. It is fundamental that the health and social care system creates safe levels of capacity and maintains sufficient flow across all areas.
- Lead on the implementation and embedding of the Transition From Hospital business case, the associated workforce model and will support system partners to develop safe and timely pathways for patients to leave hospital.
- Fully implement the National Hospital Discharge Policy and Community Support: Policy and Operational Guidance at Place.
- Be a senior manager who can make decisions on behalf of all agencies in the system to facilitate discharge; to connect and be seen as working for the interest of the system as a whole.
- The post is unique in that it will support key operational staff from partner organisations, who will be accountable to the post holder for the delivery of work whilst working within the Transfer of Care Hub at both Sunderland and South Tyneside Hospital sites, to ensure the national Hospital Discharge and Community Support: Policy and Operating Guidance is implemented, monitored and evaluated locally for the system.
- Be impartial and not be seen, or perceived, to be aligned with any one organisation
- Build strong networks and alliances to deliver change and act assertively to challenge lack of progress and resolve conflict.
- Strategically lead the work required around capacity and demand modelling, for bed-based rehabilitation and community services related to discharge to assess, to ensure good flow out of hospital. Promoting a Home First approach.
Person Specification
Qualifications
Essential
- Degree in a Health Related subject or Diploma in Social Work or equivalent.
- Masters Degree or significant experience of working at a senior level in a health and social care setting.
- A willingness to embark on a Masters programme within the first year of the post if a Masters qualification has not been completed.
- Evidence of post graduate study in an area related to this role e.g. Discharge, Mental Capacity Act.
Desirable
- Leadership qualification e.g. ILM L5.
Physical Skills
Essential
- Full UK driving licence and access to own vehicle.
- Visibility across wards and departments and community settings will be required, should be able to meet the physical aspects of the role in this regard.
Experience
Essential
- Significant experience of working across Health & Social Care at a senior manager level.
- Experience of working with and applying the Health and Social Care Act 2022.
- Experience of working with and applying the Mental Capacity Act 2005.
- Experience of influencing system partners in relation to discharge and intermediate care.
- Experience of leading both health and social care teams.
Skills and Knowledge
Essential
- Experience of complaints management and resolution.
- Ability to work under pressure, managing multiple complex projects to tight deadlines.
- Evidence of proven interpersonal skills and the ability to use them to work effectively to motivate and develop staff.
- Excellent verbal and written communication skills.
- Proven ability to work and influence across organisational boundaries.
- Evidence of leadership skills and their application in relation to the transition from hospital and the discharge process.
- Demonstrable knowledge of issues within the current Health & social Care agenda and recent reforms.
- Demonstrable knowledge of risk management processes and governance.
Desirable
- Presentation skills.
