Support Navigator
- NHS
- Part Time
- Chelmsford
- 24071.00 - 25674.00 a year
Job Description
Job summary
You will be working as a Support navigator/administrator to assist the multidisciplinary clinical team, working in one specified pathway or across pathways in accordance with area / locality structures, You will be working from an office base and be central to the team in delivering administration support.
This post is in a community based team and it is essential that you are able to drive a car and have a vehicle for work purposes with valid UK driving license.
Main duties of the job
General administration
Ability to communicate both verbally and in writing routine information non-clinical information relating to community appointment
Methodical organized approach to work with good attention to details
Ability to use Microsoft Word Packages
ITT Systems and Software Packages, including Mobius/Q-Flow/SystmOne
Customer Focused with a calm and empathetic persona, good listener, patient and diplomatic.
Ability to engage with people at all levels (i.e. patients and clinicians)
About us
EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employe
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
Job responsibilities
Understanding clinical systems .
General administration tasks , including minute taking, Excel management, appointment booking, Answering telephone calls
Enhanced communications skills .
Day to Day organization of the team.
Ability to report on KPI's and auditing.
Person Specification
Education
Essential
- Good standard of general education
- IT skills equivalent to RSA2, NVQ2 or relevant experience of Microsoft Word Packages
Skills and Knowledge
Essential
- General Administration
- Ability to communicate both verbally and in writing routine information
- Knowledge of Trust ITT Systems and Software Packages, including Mobius/Q-Flow/SystmOne
Personal qualities
Essential
- oAbility to communicate both verbally and in writing routine information non-clinical information relating to community appointment
- Methodical organised approach to work with good attention to details
Desirable
- Ability to engage with people at all levels (i.e. patients and clinicians
- Customer Focused with a calm and empathetic persona, good listener, patient and diplomatic
Additional qualities
Essential
- Current UK driving license
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Essex Partnership University NHS Foundation Trust
Address
The Crystal Centre
Puddingwood Drive
Chelmsford
CM1 7LF
