Support Worker

NHS

Job Description

Job summary

Our teams provide individualised care and support for people with learning disabilities, autistic people and people with physical disabilities living in their community. At Tithe Barn, our 2-bedroom service located on the outskirts of Maidenhead, we support two female customers with moderate to severe learning disabilities. We recognise that each person has unique interests, needs and preferences and support customers to be as self-sufficient as possible, working closely with them and their support networks to help them reach their goals.

At this time, we are only able to consider applications from people who have experience of behaviours that challenge in either a learning disability or mental health care setting. Previous knowledge or training of Positive Behavioural Support (PBS) practices would be beneficial, though PROACT-SCIPr training will be provided for successful candidates.

Due to the location of the service and limited public transport, this role would be best suited for people who can drive and have access to their own transport.

Main duties of the job

Your role will be to support our customers in their day-to-day lives and could include assistance with personal care, managing medication, meal preparation and shopping, and supporting with emotional and physical wellbeing. We also provide support with life skills such as improving confidence, managing finances and being part of the local community to maintain important relationships.

Responsibilities include, but are not limited to;

  • Provide care and support to customers in accordance to care plans
  • Ensuring the safety and wellbeing of our customers
  • Assisting with personal care (washing, dressing, toileting)
  • Assist with meal preparation
  • Support customers to access the community - appointments, shopping and socialising
  • Recording keeping
  • Reporting changes in health and behaviour
  • Communicate with residents, families, colleagues and social care professionals

Full training will be provided to enhance and refresh your existing knowledge in order to support our customers to the highest level.

About us

Optalis is a LATCo (Local Authority Trading Company) jointly owned by Wokingham Borough Council and the Royal Borough of Windsor and Maidenhead.

Optalis delivers adult social care on behalf of the two local authorities. We have over 50 services across the WBC and RBWM boroughs, supporting adults with learning disabilities to live independently, providing dementia and nursing care for older people and offering reablement services to help people return home from hospital.

We provide stable employment and opportunities to develop yourself and advance your career.

Job responsibilities

To contribute to the overall running of the service, supporting the seniors and management to ensure CQC compliance.

To provide support that is safe, person centred and respects all human rights of the people living within the Independent Living Services.

This role involves supporting the people living within the Independent Living Services with all aspects of their daily routines to ensure that they are able to live the lives they want to.

You will collaborate with customers, families, carers and other professionals to provide a consistent and coordinated service which maximises outcomes for the people living at the Independent Living Services.

You will have a responsibility to document all work undertaken and contribute to residents reviews.

Person Specification

Experience

Essential

  • Experience of working with people with learning disabilities
  • Experience of supporting with behaviours that challenge

Desirable

  • Experience of working in a residential care setting

Qualifications

Desirable

  • QCF in relevant area (or equivalent)
  • Knowledge of PROACT SCiPr or Positive Behaviour Support (PBS) practices

Skills and Abilities

Essential

  • Ability to work with a team structure in a positive way
  • Ability to work in person centred ways
  • Ability to work independently
  • Understand the needs of people with learning disabilities with complex needs/behaviours that can challenge
  • Able to remain calm under pressure and support their team/residents through difficult situations
  • Able to manage anger, aggression and conflict
  • Have a positive approach to change
  • Problem solving and negotiation skills
  • Able to use judgement and manage risk

Desirable

  • Competent use of standard IT
  • Hold a full, clean driving license and be prepared to drive own vehicle and house vehicle
  • Drive manual vehicle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Optalis Limited

Address

Tithe Barn Drive

Maidenhead

Berkshire

SL6 2DE

Employer's website

https://www.optalis.org/ (Opens in a new tab)

Good luck with your application