Team Administrator- HMP North Sea Camp
Job Description
Job summary
Looking for something new & exciting in the NHS? Ever considered Prison healthcare?
An exciting opportunity has arisen for an experienced Administrator to work with the Integrated Healthcare Team at HMP North Sea Camp, providing extensive administration support.
This role requires an enthusiastic individual with the ability to prioritise their workload, have excellent organisation skills and the ability to work with competing priorities and demands. The successful candidate must be able to work on their own initiative and as part of a wider team.
Please note that this post may not meet the pay and skill level required for a Skilled worker visa
Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa and also does not appear on the shortage occupation list for healthcare and education. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.
Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria herehttps://www.gov.uk/skilled-worker-visa
Main duties of the job
To provide an efficient, comprehensive administrative service to the Integrated Healthcare Team, supporting the clinical team in the organisation and facilitation of clinics by providing a reception service for patient appointments in the Healthcare Department, as well as maintaining patient records / databases, processing referrals, managing waiting lists and caseload management on SystmOne.
Liaising with external organisations where required, i.e. hospitals, other prisons and partner agencies and colleagues within this prison.
About us
#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.
We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.
We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.
The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.
The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment
Job responsibilities
Provide comprehensive secretarial, clerical and administrative support to the Assistant Practice Manager, Head of Offender Health, GPs, Nurses and Team Leaders. Ensuring provision of work is to a high standard of accuracy and presentation, often working to tight deadlines and under pressure.
Liaise with external organisations as required, contributing to continuity of care for patients for court, transfer establishments or upon release.
Word process correspondence including letters, memos and collating reports.
Filing, photocopying, scan and attaching documents.
Input data and maintain databases.
Input accurate data onto SystmOne ensuring timely and accurate reports are provided to the Assistant Practice Manager and Head of Offender Health.
Support the clinical team in the organising and facilitation of clinics and diaries, using SystmOne rota types and ledgers.
Manage the SystmOne rotas, ensuring accurate records for data collection
Provide SystmOne training to all staff and be the point of contact for SystmOne advice and guidance for all staff members
Be responsible for the production and review of SystmOne protocols
Be responsible for data collection from SystmOne, to support reporting and Key Performance Indicators.
Work closely with the Head of Offender Health in relation to exception reporting for Key Performance Indicators.
Attend meetings as a minute taker and be responsible for producing and circulating minutes.
Support the clinical managers in the production of the staff off duty.
Be responsible for managing own workload, consulting with the Assistant Practice Manager if required.
The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures, and practices of Nottinghamshire Healthcare NHS Trust. It is the post holder's responsibility to ensure they keep up to date with these policies and other policy documents. This includes Infection Control and Health and Safety
Person Specification
Contractual Requirements
Essential
- A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010.
Qualifications
Essential
- GCSE Maths and English A - C or equivalent
- RSA Il Typing/word processing or equivalent
- NVQ Level II Business Administration or equivalent
Experience
Essential
- Experience of working in an office environment
Desirable
- An awareness of working in a secure setting
- An awareness of Clinical Administrative Systems
Knowledge
Essential
- Knowledge of IT Systems
- Good understanding of confidentiality
- Ability to prioritise own work load
Desirable
- Awareness of SystmOne
Skills
Essential
- Good verbal/written communication skills
- Excellent IT skills Microsoft packages
- Excellent telephone manner
- Ability to work on own initiative and work as part of a team
Desirable
- Willingness to undertake Customer Service Training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Nottinghamshire Healthcare NHS Foundation Trust
Address
HMP North Sea Camp
Croppers Lane, Freiston,
Boston
PE22 0QX
Employer's website
https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)
