Team Secretary - Band 3
Job Description
Job summary
We are looking for an individual with excellent communication and organisation skills to join the Support Services Admin Team at St Michael's Hospital, Warwick. The role will provide administrative support to our Crisis and Home Treatment Team and will support the triage processes for the South Warwickshire Community Mental Health Team.
Main duties of the job
The post holder will provide a comprehensive administrative and secretarial service for the clinical teams. This will include production of letters, e-mail communication, answering of telephone queries and the ability to exercise judgement and work unsupervised to meet deadlines.
The role includes supporting the Medical Secretarial staff and providing cover in their absence, as well as working flexibly to provide cross cover and cover for reception as necessary.
About us
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
These include:
generous annual leave entitlement which increases during your time with us and an opportunity to purchase additional leave.
flexible working opportunities
regular supervisions and yearly appraisal
excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more.
salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more.
discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
wellbeing support, including an in-house counselling service, external helpline and more
staff networks and support groups
We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity, and respect.
Job responsibilities
The Job Role:
You will provide a comprehensive and accurate administrative and secretarial service for the clinical/medical teams. This will include production of letters, e-mail communication, accurate data inputting onto electronic patient records system (Care Notes), scanning, printing, uploading, answering of complex telephone queries and possess the ability to exercise judgement and work unsupervised to meet deadlines.
Skills and Experience:
Knowledge and experience of Microsoft Office systems is essential whilst training will be provided for in-house systems such asCarenotes etc. Previous administration/secretarial skills required along with excellent communication and IT skills.
This role is based at site and due to the service being spread over a number of sites across Coventry and Warwickshire, you may be required to travel to support service delivery, or attend training, for which travel expenses would be paid.
Person Specification
Essential Criteria
Essential
- GCSE or equivalent English and Mathematics
- Excellent written and verbal communication skills
- Excellent IT skills and experience in the use of Microsoft Office
- Ability to plan workload and work under pressure
- Ability to work independently and as part of a team
Desirable
- NHS experience
Desirable criteria
Desirable
- NHS experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Coventry and Warwickshire Partnership Trust
Address
St Michael's Hospital
St Michael's Road
Warwick
CV34 5QW
