Triage Administrator
- NHS
- Full Time
- Saint Leonards-on-sea
- 23855.00 - 26984.00 a year
Job Description
Job summary
Hastings & Rother Healthcare have an exciting opportunity in our Triage team for a full-time Triage Administrator.
Working hours will be full time Tuesday to Friday
You will be an integral part of our dynamic and evolving organisation. Previous experience of working in a busy office environment is required.
Benefits:
- Flexible working patterns
- Access to Employee Assistance Program
- Access to the NHS pension
- Five weeks annual leave plus bank holiday
Main duties of the job
To be responsible for supporting the clinicians in managing the triage process. Respond to clinician direction, offer patient feedback and advice as instructed. Undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies, including the use of the electronic referral service (ERS).
About us
Hastings & Rother Healthcare (HRH) consists of three GP practices within Hastings and St Leonards. We are an organisation that is rapidly expanding and we currently cover the largest patient population in Hastings & St Leonards.
Hastings & Rother Healthcare is an innovative organisation, which continues to expand. We have an exciting opportunity for candidates to showcase their skill set as a Triage Administrator.
We are able to offer an enjoyable working environment, as well as offering opportunities for staff to develop and an opportunity to join the NHS Pension scheme.
Closing Date:
Interview Date:
HRH monitor the use of AI during the recruitment process. If it is apparent that you have used AI to complete the application, you may be asked about this prior to shortlisting in order to determine if your application should progress.
Job responsibilities
To be responsible for supporting the clinicians in managing the triage process. Respond to clinician direction, offer patient feedback and advice as instructed. Undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies, including the use of the electronic referral service (ERS).
Person Specification
Qualifications
Essential
- Minimum requirement of GCSEs A-D including a C in English or equivalent or demonstrable experience in a similar General Practice role.
Desirable
- Processing of SARs and Private Medical Requests
Experience
Essential
- Knowledge of general office procedures and administration
- Solid understanding of Care Navigation and local services
- Experience of using EMIS Web and AccuRx
- Experience of General Practice Reception
- Experience of clinical coding
Desirable
- Processing of SARs and Private Medical Requests
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hastings & Rother Healthcare
Address
Marlborough House 19-21
Warrior Square
St. Leonards-on-sea
East Sussex
TN37 6BG
