Weekend Receptionist
Job Description
Job summary
As a Weekend Receptionist at the Barchester care home, you will play a vital role in creating a warm and welcoming environment for residents and visitors. Your responsibilities will include answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and their families around. You may also be asked to assist with some administrative tasks such as typing, photocopying, and filing.
Main duties of the job
The Weekend Receptionist role at Barchester Healthcare is an important one, as you will be the first point of contact for almost everyone who comes to the care home. You will need to be professional, caring, and well-organized to excel in this position. Strong communication skills and a good telephone manner are essential, as you will be interacting with a variety of people on a daily basis. No formal qualifications are required, but a genuine interest in the wellbeing of the residents and a commitment to providing excellent customer service are crucial.
About us
Barchester Healthcare is a leading provider of high-quality care and support services in the UK. They operate a network of care homes that offer a range of residential, nursing, and specialist care services. Barchester is committed to creating a warm, welcoming, and inclusive environment for both residents and staff, and they offer a competitive rewards package to attract and retain the best talent in the industry.
Job responsibilities
ABOUT THE ROLEAs a Weekend Receptionist at our Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications
Essential
- No formal qualifications are required, but strong communication skills and a good telephone manner are essential. A genuine interest in the wellbeing of the residents and a commitment to providing excellent customer service are also crucial.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Barchester Healthcare
Address
Barchester Healthcare
Brackley
NN13 6JZ
