First Line Manager

Reference: REQ004318

Please note this is a permanent role which will be working on our evening shift 2pm-10pm Tuesday - Saturday.

Our First Line Managers play a crucial role in the smooth operation of our Distribution Centre. They lead a team of Warehouse Assistants with enthusiasm, embodying our values to keep the team motivated, engaged, and committed to delivering high-quality work that meets key performance indicators (KPIs).

Collaboration is essential in this role, as you will work closely with other First Line Managers and Team Managers across all Logistics functions to achieve shared goals. Additionally, you will foster a culture of fairness, respect, and proactive people management, ensuring a positive and productive working environment.

This role is based at Cardrew Industrial Estate in Redruth, Cornwall.

You'll help us by;

You'll lead a diverse team to deliver consistent strong performance through coaching, development, and fair, transparent leadership. Taking ownership of people management, you'll hold monthly one to ones with a focus on performance, engagement and employee well-being. You'll resolve any issues promptly and effectively, following policy and procedure to minimise the risk of formal escalation. In addition, you'll proactively manage resource planning within your team, ensuring budget control and minimising overspend on wages.

Maintaining high visibility on the warehouse floor, you'll promote a positive and professional work environment. You'll also champion health and safety and ensure this is always met. Conducting structured daily briefs to the team, you'll ensure information is communicated clearly, concisely, and in a way that engages the team.

Managing the allocation of work daily, you'll ensure all channels are operationally achieved and delivery targets are consistently met. You'll prepare and complete shift handover documents fully, ensuring accurate and timely tracking of key operational data. Acting as a key point of contact for communication with administration, stock, and management teams to proactively resolve operational issues.

Where necessary, you'll deputise for the DC Shift Manager when required and demonstrating flexibility in covering other logistics functions as needed (e.g., eBay, Intake, Wholesale).

The skills you'll be sharing with the team;

• An experienced team manager with a proven track record of leading teams, improving performance, and creating a positive and inclusive workplace.
• Demonstrable experience in people management, including handling performance, attendance, and engagement.
• Excellent attention to detail, accuracy, and organisational skills.
• Confidence in leading difficult conversations and proactively addressing people issues before they escalate.
• A strong ability to motivate, develop, and inspire a team to consistently deliver operational excellence.
• Professionalism, discretion, and the ability to build trust within the team.

Why we hope you'll love working with us;

The success of Seasalt is down to the skill and hard work of our team. We don't just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us. From the moment your Seasalt journey begins, it's our pledge to support you by providing dedicated learning and development opportunities that will enhance your day-to-day working life and help you build your skills and knowledge.

As well as doing everything we can to boost your development professionally, we believe encouraging personal growth is just as important. So you can fulfil your passion and purpose, not just at work but in life, we offer a range of benefits that are designed to enhance your career and wellbeing:

• Salary of up to £30,000 depending on experience (Band 2)
• 34 days paid annual leave (including bank holidays), increasing with length of service
• Attractive 50% employee discount
• Flexible benefits allowance to personalise your benefits package
• Private Medical Scheme including 24/7 virtual GP
• Free access to our Employee Assistance Programme through Retail Trust with 24/7 support
• Pension plan with generous 7% employer contributions
• Life assurance programme
• Enhanced family leave policies
• Flexible working opportunities with our 'blended' working approach
• Learning and Development opportunities including specialist training, coaching opportunities, and professional qualification support
• Paid volunteering opportunities
• Employee networks to develop and provide support to our people, including the Inclusion Network and Culture Crew
• 100s of savings on top retailers and gym memberships through our discount hub

At Seasalt we have a brilliant team of people - they're what make Seasalt a fantastic place to work. We love to celebrate uniqueness and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles.

We aim to work flexibly where possible and value a range of perspectives -diversity of thought helps us to grow - so please apply if this is a role that would make you excited to come to work every day. We're happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at careers@seasaltcornwall.co.uk