Technical Compliance Officer - Electrical - Property Services

Human Resources & Development - Form 35 Version 15- Issued October 2022 JOB DESCRIPTION AND PARTICULARS OF APPOINTMENT ▪ Job Title: ▪ Post Number: ▪ Grade and SCP: ▪ Directorate: Technical Compliance Officer (Electrical bias) tbc Band 11, (SCP 29-33) £38,626 - £42,708 Place, Commercial Services Where your role fits at Shropshire Council As Shropshire Council we are rightly proud of our achievements and we have proven to be a resilient local authority in our response to the many challenges we overcome, particularly over recent years. We will be continuing this momentum with ambition and a focus on delivering our four key priorities outlined within the Shropshire Plan: Healthy People, Healthy Environment, Health Economy and Healthy Organisation. We are committed to achieving this by aligning everything we do to our vision 'Shropshire - living the best life'; to tell everyone that Shropshire Council is a great place to be. We will enable a skilled, happy, healthy, diverse, inclusive, empowered, and proud workforce that influences and leads change, addressing any inequalities. As a member of the Statutory Compliance team within Property Services Group (PSG), you will support the achievement of these key priorities, making a real difference to the lives of people in Shropshire. Overview of your role To ensure the highest standards of electrical compliance and safety within the council, delivering high-quality, cost-effective services that meet regulatory requirements and enhance customer satisfaction. Who will your manager be and what will you be responsible for? You will be: ▪ Reporting to the Team Leader Technical & Compliance who is in turn responsible for your health and safety, training and development. ▪ Responsible for reviewing service report documentation, addressing the findings within those reports, and ensuring that compliance for your designated areas is consistently maintained across the estate. This includes making informed decisions on whether to act on recommendations based on the nature of identified issues and the available budget. ▪ Managing contract key performance indicators. ▪ Monitoring contractor performance and taking corrective action as required to ensure compliance of the estate and value for money. ▪ Supporting the creation of a Planned Maintenance / Asset Replacement Programme based upon the intelligence contained within service report information. ▪ Expected to lead and/or contribute to a range of projects and build relations with both internal and external partners in order achieve specified outcomes but will not have direct authority over those involved. ▪ Responsible for preparing responses in line with Shropshire Council's corporate processes and national/regulatory/statutory processes (e.g. complaints, MP enquiries, Information Governance requests, customer enquiries, media enquiries, HR staff investigations etc..). These responses should be in line with the quality and timescale expectations set out within Shropshire Council's published procedures and/or case allocation emails and discussions. ▪ Responsible for completing within expected timescales all mandatory corporate and role specific training. Training requirements will be detailed in your corporate induction and Personal Development Plan (PDP). Courses are accessed via the council Learning Management System via the Intranet. What will you be doing? • Be responsible for the preparing, reviewing, monitoring and updating service legislation and PSG contract line with current in contract specifications documentation. • Maintain accurate records of maintenance activities, audits, and inspections. • Oversee and ensure compliance with safety regulations and standards. • Ensure regular inspections and testing of all plant, systems and equipment. Ensuring that works carried out by maintenance service contractors complies with standards required by servicing specifications. • Conduct regular audits and inspections to ensure compliance with relevant regulations and standards. • Maintain accurate records of inspections, tests, and compliance activities. • Provide guidance to staff on compliance and safety practices. • Investigate incidents and non-compliance issues, implementing corrective actions. • Prepare detailed reports on compliance status and any issues identified. • Work closely with other departments to ensure integrated compliance efforts. • Working with the reactive maintenance team to provide appropriate cover. The above duties are an illustrative outline and are not an exhaustive list. You will be expected to become involved in a range of work to enable the service to respond effectively to the changing requirements of the Council and changes affecting the workforce. What we expect of you You will: ▪ adopt a customer focused approach when delivering your service, ensuring engagement with service users and maintenance of an appropriate personal profile, ▪ act as an advocate for your service and work collaboratively with colleagues across the whole Council to meet the needs of the people of Shropshire, ▪ meet individual, service and personal development targets agreed through the Personal Development Review Process, learn from experience and are committed to continuous improvement individually and as an employee of the Council, ▪ work with colleagues to meet your team's key performance indicators, support a culture of team working and ensure the team functions successfully in support of the Council's corporate and service objectives. ▪ meet the behaviours and competencies adopted by the Council in the way in which they achieve their objectives and carry out their work. What are your conditions of Service The conditions of service are those laid down by Shropshire Council, which have been adopted and amended as necessary from those laid down by the National Joint Council for Local Government Services. Your primary work base will be at the Shropshire Council Head Office in Shrewsbury with the requirement to regularly work from home. Your post is subject to the following: ▪ The post is permanent for 37 hours a week. ▪ Normal office hours are 7am - 7pm Monday - Friday and 8am - 1pm Saturday with a minimum lunch break of 30 minutes. Occasional evening work may be required, ▪ The post is subject to the Council's annualised hours scheme as implemented within the specific work area. ▪ Participate in the emergency out of hours rota, handling calls from clients and arranging for contractors to attend site. This post carries eligibility to join the Local Government Pension Scheme. Information about this will be sent with any formal offer of appointment. Annual leave entitlement is a pro rata flat rate scheme of 207 hours (28 days) annual leave plus bank holidays, with five days extra awarded to those staff with five years local government service giving an entitlement of 244 hours (33 days). Two days of an employee's allowance (pro rota for part time staff) must be taken at Christmas for any potential Christmas closures. Employees who work in a building/service which is required to open over the Christmas period, the two days leave (pro rota) can be carried over into your next leave year but must be used by the end of March. Smoking is not allowed in Council buildings, in Council vehicles or in any Council place of work. The appointment is subject to two month's notice in writing on either side. The appointment is subject to six months' satisfactory probationary service during which time the notice period will be one week on either side. It is a condition of your appointment that you provide a suitable vehicle for the performance of your duties and that this is readily available for use during normal working hours. You are entitled to claim for reimbursement of the costs of travel on council business at the rate of 45 pence per mile. What pre-employment checks will we undertake? The appointment is subject to receipt of the following pre-employment checks; 1. Satisfactory employment references, 2. Medical report, 3. Evidence of the qualifications required for the post/listed on your application form, This post is exempt from the Rehabilitation of Offenders Act 1974 and as such all applicants who are appointed to this post will be subject to an Enhanced Disclosure from the Disclosure and Barring Service before the appointment is confirmed. This check will include details of cautions, reprimands or warnings as well as convictions and non-conviction information. Once appointed, the successful applicant(s) will also be required to apply for an Enhanced Disclosure at pre-determined intervals during the course of their employment whilst in this post. Supplying false information or failing to disclose relevant information could be grounds for refusal and could amount to a criminal offence.