HR Services Manager

About Us

The Guinness Partnership is one of the leading providers of social housing and care services in England. We build and manage homes and provide housing services to around 140,000 customers nationwide. Of our 70,000 homes, more than 70% are let at a social or affordable rent, while around 10,000 are owned or part-owned by the people who live in them.

Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.

About the role

We have an exciting opportunity for a HR Services Manager to join the Guinness Team. This is a permanent, full-time vacancy based in our Oldham, Bower House office. We are currently working to a hybrid working style.

The overall purpose of the role is to lead and develop the HR Services Teams, ensuring that they deliver an efficient, effective and customer focused service. Support the development and use of leading HR practice and technology to drive continuous improvement in service delivery and colleague experience.

What we're looking for

We know that how we do things is just as important as what we do, so you'll not only be highly self-motivated with the rigour to pursue goals, but you'll also be a confident collaborator, networker and relationship builder with a willingness to go the extra mile to get the job done.

You'll be able to demonstrate:

Essential:

• Strong generalist HR experience and sound knowledge of Employment Law and HR best practice.
• Strong experience of leading, managing and motivating teams.
• Experience of identifying and driving through continuous improvement.
• Proven experience of developing and maintaining customer focused service and service levels.
• Proven experience of working to deadlines and the ability to prioritise effectively.
• Working knowledge of Data Protection Regulations.
• Excellent oral and written communications.
• Good knowledge of Microsoft Office, Word, Excel, Outlook.
• Knowledge of HR systems and Case Management systems.
• Demonstrates the Guinness Behaviours.
• Demonstrates the Leadership and Management Standard.

Desirable:

• Experience of budget management.
• Experience of project management methodology.

Qualifications

Essential:

• Educated to Level 3 (A-Level or equivalent) or higher.
• CIPD qualified to level 7.

Desirable:

• Oracle Certification.
• Lean Six Sigma experience

If you're interested in finding out more about the key responsibilities of the role, please review the role profile.

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