Process Improvement Analyst

Are you passionate about enhancing organisational efficiency and driving positive change?

Do you possess valuable experience in using Power BI to create insightful and informative graphs and tables?

We are looking for a Process Improvement Analyst to join our Highways, Transport and Planning directorate. Your analytical skills will be key in using data-driven insights to streamline operations and enhance overall performance.

If you have excellent attention to detail, strong communication abilities and a methodical approach to working through problems - we want to hear from you!

Salary: £31,586 to £34,314 per annum

Contract Type: Permanent

Working Pattern: Full-time (37 hours per week)

Location: County Hall, West Street, Chichester, PO19 1RQ (Hybrid and Flexible Working)

Interview Date: 22 April 2025 to 25 April 2025

The role will offer hybrid working arrangements where the preference will be 2 days per week based at a County Council Building and 3 days working from home. Final arrangements to be confirmed with successful candidate.

About the Job

As a Process Improvement Analyst, you will work to enhance services by utilizing the Define, Measure, Analyse, Improve, and Control (DMAIC) framework, performing analysis through Power BI and process mapping.

Any given day can often feel quite different from the next! There will be some key responsibilities likely to feature in this role, including:

• Developing design methodologies for approval and provide guidance on the selection and development of qualitative and quantitative research and consultation activities.
• Researching, analysing, and interpreting complex statistical information, and conduct both qualitative and quantitative analyses of data using analytical software to derive insights and formulate meaningful conclusions and recommendations.
• Facilitate research projects, initiatives and consultation exercises.
• Engaging in communication and consultation to establish positive working relationships with managers, partner organisations, colleagues, and members of the public as necessary.
• Working as a subject matter expert: providing clear and concise specialised advice and guidance, contributing to training sessions related to business processes.

We would love to hear from you if you have

• Relevant degree, or equivalent qualification or experience demonstrating that level of applied knowledge in data management, analysis and report writing.
• Experience in using Power BI to create informative graphs/tables.
• Strong communication skills, with the capacity to confident build relationships with stakeholders at all levels.
• Experience in conducting complex statistical analyses and presenting findings to diverse audiences.
• High IT competency in the use of major computerised systems to effectively manipulate complex data and generate reports.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Rewards and benefits

From flexible working (where possible) to access to our Employee Assistance Programme, we aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

A laptop and mobile will be supplied if applicable to your role. You will benefit from 30 days annual leave plus the opportunity to buy additional leave and an excellent local government pension scheme

A range of discounts give our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform.

For more information about the wide variety of benefits you can take advantage of please visit our Rewards and Benefits page.

Further information

The reference number for this role is EIE01384.

For an informal conversation or for further information regarding the role, please contact Antony Innes at Antony.Innes@westsussex.gov.uk

For an informal conversation regarding the application process, please contact Rosa Siracusa (Recruitment Specialist) at Rosa.Siracusa@westsussex.gov.uk .

For issues or queries regarding your application please contact hrrecruitment@westsussex.gov.uk .

Does this sound like the opportunity for you? Click apply below, upload your CV and cover letter.

Your cover letter should:

• Outline your motivations for applying.
• Explain the skills and experience you can bring to the role (please refer to the key skills in the attached job description).

Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to right to work within the UK, satisfactory references, and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application helppage.

RSi