Homeless Early Intervention Officer

Salary: £30,559 - £32,654

Hours per week: 37 hours

Temporary/Fixed term: Until 31 March 2026

Rolling advert: We're continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.

Homeless Early Intervention - Taking an Upstream Approach to Preventing Homelessness

Join us as a Homeless Early Intervention Officer and make a huge difference in your community.

Wiltshire Council have recently created a new and exciting Homeless Early Intervention team focusing on supporting households identified as being at high risk of becoming threatened with homeless by providing upstream and pre-preventative holistic support.  

You'll have the chance to work from one of our hubs located in Trowbridge, Chippenham, or Salisbury as well as being expected to provide outreach advice and support in our communities across the county. There will be opportunities to work in a variety of environments such as hospitals, community drop-in centres and customer's homes to target the support to the hardest to reach households in our community.

As a Homeless Early Intervention Officer, you will provide vital advice and support to our clients, empowering them to understand their tenure right, maintain their housing, and preventing homelessness. From supporting with maximising income and budgeting, to preventing family exclusion by mediation, to connecting them with essential services. You'll adopt a trauma informed approach and play a crucial role in navigating our customers through the challenges the current cost-of-living and housing crisis.

We're seeking candidates with an innovative and creative approach, capable of effectively handling challenging customers resistant to change.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here!

Please download and read the role description and person specificationcarefully before you apply as well asOur Identity.

The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.

For more details, contact Ashley Byers, Housing Property and Support Service Manager, at Ashley.byers@wiltshire.gov.uk.

This role may be subject to certain successful security checks; please see the role description for more information.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion.

Disability Confident Employer

Application process

Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!