Passenger Transport Technical and Contracts Officer

Salary: £26,409 - £27,711

Hours per week: 37 hours

Interview date: Week commencing Tuesday 22 April 2025

Passenger Transport Unit- Bus Team

We are looking for two dedicated Passenger Transport Technical and Contracts Officers to join our Passenger Transport Unit.

In this role, you will support the Senior Transport & Contracts Officers in the bus team managing public and mainstream education transport. You will oversee contractor performance, monitor transport arrangements, and communicate with schools, operators, and local authorities to ensure the smooth operation of home-to-school and public transport services. You will also assist with contract reviews, procurement processes, and the analysis of survey data to improve service efficiency.

You will play a key role in managing transport disruptions caused by roadworks, attending meetings to assess their impact and implementing solutions that minimise inconvenience. Strong communication skills are essential, as you will handle enquiries and complaints from the public, schools, and transport providers, ensuring any issues are swiftly resolved.

To succeed, you should have a BTEC National or equivalent qualification or relevant experience in the field of transport provision, highways, or passenger transport. You should also be confident in using Microsoft Office and have strong problem-solving skills and the ability to work under pressure. Knowledge of transport legislation, safeguarding, and health and safety would be an advantage.

If you have the skills and experience to make a difference to the transport network in Wiltshire, apply today.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here!

Please download and read the role description and person specificationcarefully before you apply as well asOur Identity.

The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.

For more details, contact Philip Groocock, Bus Network Manager, at Phil.groocock@wiltshire.gov.uk .

This role may be subject to certain successful security checks; please see the role description for more information.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion.

Disability Confident Employer

Application process

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