Health and Care A&E Volunteer (University Hospital of Wales Emergency, Cardiff)

You will be providing emotional support to adult patients, their relatives and NHS staff in the A&E department and in queuing ambulances. This role involves volunteering in a busy A&E department. We would like you to:- - Commit to a minimum of 6 hours at a time; ideally once a week but will consider once a fortnight - 10am-8pm Monday-Sunday, including bank holidays - Commit to volunteering for at least 6 months - Live within 45 minutes travel time of the hospital - Driving is preferable but not essential. If you drive, you must have held a driving licence for at least 2 years which allows you to drive in the UK - Help settle the service user in their own home - Be able to work in a pressurised environment (A&E) - Be able to be on your feet throughout the shift - Good access to the internet / IT equipment and to be able to use IT to complete the online & zoom onboarding processes. - Due to the nature of this role, applicants must undergo an Enhanced with Adults barred Disclosure and Barring Service (DBS) check. - Are available to undertake approximately 11 hours of required e-learning modules and Zoom training sessions in the first few months of volunteering plus other plus further developmental service specific trainings as required. Health and Safety Statement We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss and identify any adjustments you may need. Diversity Diversity is something we celebrate. We want you to be able to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment, and promote and spread the power of kindness. As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If up front costs are difficult, you can speak to your volunteering manager about this to find alternatives. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We want volunteering to be accessible to everyone. If you have any questions before applying, please contact us at volunteerrecruitment@redcross.org.uk