Receptionist

Receptionists are an integral part of the team, managing 'front-of-house' on the basis of information provided by the advice session supervisor.

The receptionist role may be undertaken by one or more people. As a receptionist you would:

• greet clients and other visitors
• answer the main line phone, not the advice line.
• ensure clients know what is happening and how long they have towait
• explain the services available
• inform supervisors when clients arrive for a pre booked appointment.
• maintain the reception area
• enter information into computer systems.
• deal with the daily post

Specific qualifications and experience are not required to take on the role. However, you need to:

• have a good manner when talking to people
• have good computing skills
• have an understanding of, and co