Quality Volunteer

We are looking for someone to coordinate our Policies and Procedures, lead our 'Quality & Improvement Working Group' and coordinate our Information Governance compliance.

Key Responsibilities

• To lead the on-going review and updating of around 70 quality Policies and Procedures. These have either a 1 or (mostly) a 3-year cycle. You will own our List of Policies and Procedures and act to get them updated, reviewed and sent to the Executive Committee (Board) before they expire.
• Lead internal 'Quality and Improvement Working Group, whose purpose is to ensure the charity has and uses best practice quality processes. National Mind provide clear and extensive guidelines for local Minds like ours. The Working Group is where representatives from all parts of the charity work together to ensure on-going compliance, usually meeting monthly.
• Be responsible for the charity's Information Governance compliance. We reconfirm our compliance with the NHS Information Governance Toolkit annually. There is an amount of preparatory work needed to ensure we meet the standards, followed by confirming our compliance online.
• Attend internal and external meetings and training as and when necessary.
• Undertake other tasks and duties, as deemed appropriate, by the Chief Executive Officer.

To be successful you will be a well-organised, self-starter, who can be our quality lead and undertake wider organisation responsibilities demonstrating high levels of professionalism, leadership and experience of managing a quality system (developing and running Policies and Procedures)

We are a professionally set up and run charity which complies with the national Mind charity's rigorous quality standards (called 'Mind Quality Management' (MQM)).

Ensuring that we have continue to have a robust quality system is critical to ensure success.

As a volunteer who spends time focusing on this task, you will help ensure we continue to help as many local people as possible with their mental health.

Please contact us via Reach Volunteering