Head Office Fundraising Volunteer – Cardiff (Tuesday)

Why am I needed?

Tenovus Cancer Care relies on donations so we can continue to offer cancer support and treatment across Wales. Our donors get involved in different ways, from running marathons, to playing the lottery to attending gala events, to name but a few. However someone chooses to support us, we want to make sure that everyone receives a thank you, and information about the positive impact that they're gift will make to help fund our services.

Our teams are always busy with new and exciting projects, and they are looking for some extra help.

Do you love speaking to people on the phone, admin and lending a hand? Yes, then we need you!

This role would require you to make calls to our fundraisers to thank them for their support and share with them the amazing difference that their gifts have on people affected by cancer.

We'd also like you to keep on top of data, posting, sorting, organising to name a few.

What will I be doing?

Your main tasks will involve, but may not be limited to:

Making telephone calls to supporters to thank them and update them about the difference their contribution has made.

Emailing donors with charity updates and engaging them with how their support has positively impacted our services.

Data entry, accurate and up to date data entry is essential. It means that we're speaking to our fundraisers about what their interested in hearing about.

Input data into our databases and spreadsheets making sure it is accurate and up to date.

Assisting with day-to-day tasks, this could be helping with a mailing or carrying our research.

We'd love for you to help and working on different projects

General admin office tasks

What skills and qualities do I need?

Confident to speak on the telephone and thank supporters for getting involved. This could be to our challenge event participants or to our lottery players.

Good conversation skills, we want our donors to know they've made difference and conversation is key to this!

Good IT, we need data recorded accurately.

Volunteer in a busy office with lots to do from mailings to research and more in between.

A friendly and enthusiastic approach and the ability to get on well with others

Excellent communication skills

Methodical with good attention to detail

Pro-active with a 'can-do' attitude and a flexible approach to tasks

Ability to work as part of as team

An organised approach to working and managing a project

What support will I be given?

We'll be on hand to support with how to talk to our supporters. We've got scripts to help guide conversations.

There will be process notes on hand to help guide you through data entry but if there is anything you not sure about, we can help!

You'll receive an induction, training and development for your role.

You'll also have the opportunity to use our eLearning training system, with access to online courses.

What's in it for you?

Speaking to people about the positive impact that their gifts make.

The satisfaction of knowing you are making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services.

Make a real difference by helping drive forward our volunteer engagement and strategy work

The chance to gain experience and to volunteer alongside our Fundraising Team.

Travel and Lunch expenses can be reimbursed in line with our expenses policy

The opportunity to develop a range of skills while making a difference in your community

Access to apply for our internal job vacancies

Where will I be based?

For this role you will be at our Head Office, located in Jones Court, Womanby Street, Cardiff, CF10 1BR.

We're always hosting different types of fundraising events that you might be interested in helping at too!

What about the hours? Specific day- Tuesday

We would ideally love our volunteer to help us out one day a week, preferably on a Tuesday each week.

How do I apply?

If you would like to apply, please click the link Apply now (tenovuscancercare.org.uk) If you've got any questions, please contact our Volunteer Development Team by emailing volunteer@tenovuscancercare.org.uk or calling us on 02920 768323 and we'll be happy to help.

Inclusivity:

Whether you're a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.

We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.