Work for National Express
Introduction to National Express
National Express have a dedicated workforce of 44,500 across the Group operating in 11 countries (UK, USA, Canada, Spain, Morocco, Switzerland, France, Germany, Portugal, Ireland and Bahrain) with a fleet of over 27,000 vehicles.
In the UK we operate both bus and coach services. Recruiting in house for all business areas including Operations, Engineers, Customer Service, Central Teams and Drivers, offering Apprenticeships as well as graduate programs.
Our UK Bus service is the market leader within the West Midlands, In addition we run urban bus services in the city of Coventry – as National Express Coventry.
Our Coach service being the largest operator of scheduled coach services, operating high frequency services across the country.
We operate non-scheduled coach operations under one brand – National Express Transport Solutions (NXTS) – serving the fragmented commuter, corporate shuttle, private hire and accessible transport markets.
Join us on the journey where you will become part of an extended family.
Why we’re working with Rest Less
At National Express we firmly believe that we are stronger together. With a family feel at the core of the business, experienced drivers add huge value to our organisation, to their colleagues and to our customers. We are therefore fully committed to treating every employee equitable and to ensuring that everyone is able to be their best at work.
Why work with National Express
National Express is a Real Living Wage Employer with a 5* Occupational Health and Safety Audit.
As well as our People’s wellbeing we look after our community with The National Express Foundation pledging £200,000 to support young people in 2022.
Find your perfect opportunity at National Express
Example roles at National Express
Driver
As a driver with National Express you will have a passion to provide exceptional customer service. With an inclusive attitude you will make a big difference to the people and communities we serve.
Whether you are operating our regional bus services, national coach network, private hire, airport terminal transfers, or connecting people through our accessible transport service.
We have driving opportunities with a variety of work patterns that reflect the services that we provide. We are looking for safe, professional, friendly drivers to drive our buses and coaches. Whether you have a PCV licence or just a car licence, you are welcome to apply.
We will be delighted to support you every step of the way to becoming a professional driver. Our highly qualified trainers are waiting to welcome you into our Driving Academy.
Customer Service
Working in customer services at National Express, you will have a passion to provide exceptional customer service, a proactive attitude, and the determination to make a big difference to the people and the communities we serve. Whether it’s face to face, over the phone or via our social networks, our customer service teams play a vital role in ensuring that our customers have the experience they deserve.
Join us on the journey and we will provide full and award-winning training.
Operations
Working in operations at National Express, you will put safety as a priority and customers at the heart of everything you do.
Operations include roles such as, Network Controllers, CCTV Analysts, Revenue Protection Officers, Vault Handlers, Administrators, Supervisors and Managers.
Join us on the journey and see where your career can take you.
National Express brand values
SAFETY
The safest mass transit operator in the communities we serve.
EXCELLENCE
The leader in every market we operate in, trusted to deliver service excellence, consistently.
CUSTOMERS
The most trusted and valued mass transit partner.
COMMUNITY & ENVIRONMENT
The world’s greenest mass transit operator; a trusted partner in the communities we serve.
National Express awards and partnerships
- We Currently Partner with the Charities, Royal British Legion and The Princes Trust.
- 5* Occupational Health and Safety Audit from British Safety Council (7 years in a row).
- Best in the UK for Employee Wellness Initiative (British HR Awards 2022).
- The National Express Recruitment Team was awarded Outstanding Teamwork at the UK Bus and Coach Awards 2021.
National Express diversity statement
National Express is an equal opportunities employer, and we are committed to supporting all applicants including those with disabilities.
