Work for Ageas Insurance
Introduction to Ageas Insurance
Making insurance easy and straightforward for our customers is what Ageas is all about. We’re one of the largest car and home insurers in the UK and part of an international group, which is headquartered in Brussels. We employee 2200 people in the UK, a quarter of whom are aged 50+. We were awarded Personal Lines Insurer of the Year at the British Insurance Awards 2021 and hold the Top Employer award.
Why we’re working with Rest Less
We want to attract employees from all kinds of backgrounds and life stages because we know that a diverse team delivers the best results for our customers. We really appreciate the experience and insight that older employees bring and would love for Rest Less members to consider Ageas as a potential employer.
Why work with Ageas Insurance
Our aim is to have great people everywhere in our business. We strive to create a supportive, inclusive and safe environment that encourages everyone to bring 100% of themselves to work every day. We offer hybrid working, with colleagues typically spending one day a week in the office and the rest of the week working from home (we also offer some roles that are 100% remote). We’re also happy to combine this with part-time and other flexible work patterns. We also guarantee an interview for anyone with a disability who meets the minimum requirements for a role.
Find your perfect opportunity at Ageas Insurance
Real-life stories
Changing your career track or transferring to a new company needn’t be daunting. We asked some of our valued team of carers to tell us about their experiences of working at Ageas Insurance. We hope they inspire you too.
Sarah Thomas – Senior Enterprise Risk Consultant
I was 55 when I interviewed at Ageas for a role which, whilst new to me, I could do with my skill set. I’d been made redundant and felt I might struggle finding new opportunities at the same level. Prospective employers were prescriptive and closed in terms of their requirements, but Ageas had the foresight to consider what I was offering in experience to the role, and I’ve loved every minute of the last 5 years I’ve been here.
When you have experience (life or work) you’re braver, require less management and instinctively know how to identify and prioritise the big stuff and not sweat over the small.
Ageas is a particularly exciting place to be right now – inclusive, supportive and diverse in every sense – a truly collaborative company looking to innovate and nurture talent – everyone’s voice and contribution is valued and experience is respected and drawn on. We pull together and help each other, there’s no blame culture – we learn from each other and move on.
Ageas offer flexible and remote working so the work / life balance is yours to control but you’re never isolated – there’s always someone onsite to work or collaborate with if that’s your preferred environment and the systems we have mean even if working at home you’re never alone. I look forward to every day and the challenges it brings, the people I’ll meet and the things I’ll learn or contribute to.
Jacqui Warwick – Facilities Team Leader
I have worked for the company 23 years in April. So what is it like now being a 50+ woman? Actually it is pretty great!
I’m fully trusted to do the right thing, I’m given opportunities to get involved in more project work, I’m continually progressing my skills and development and was lucky enough to be put forward to attend the first ever Ascend Talent Programme in 2020. This programme boosted my confidence level in my abilities, taught me how to speak up for myself and not be afraid to put forward my opinions and ideas.
The thing I love about working for Ageas the most is the continual support and encouragement you get. The work they have done around inclusion and diversity is amazing and we have built a fabulous inclusive culture in the business. As a result, as a 50+ woman, I feel no discrimination in any way towards my sex, age or disability. I am not held back in any way and there are so many opportunities available should I wish to go for them. Nobody but myself would hold me back!
Would I promote Ageas as a company to work for as a 50+ woman – absolutely! You will be given the same opportunities to progress as anybody else.
Ageas actively promote Women in Insurance, so come join us. You won’t regret it!
Example roles at Ageas Insurance
Customer Service Consultants
Our Customer service consultants take calls from customers who are either buying a policy from us or have a query about their policy. Your job is to ‘make insurance easy’ and so you’ll need to be the type of person who loves working with and helping people. Previous customer service experience is preferred (in any sector) but we’ll provide you with 6 weeks paid training, so you’ll have plenty of support. We offer some great benefits and a generous holiday allowance. You can work from home or in the office in either Bournemouth or Gloucester. You can also work part-time.
Claims Handler
As a Claims handler you’re there to help customers, ensuring their claim is dealt with efficiently and accurately. You’ll also be dealing with lawyers, accident management companies and other third parties. You’ll be passionate about ensuring the best outcomes for our customers as well as ensuring you deal with the claim in a timely and cost-efficient manner. It’s a great role for someone who’s good with people and likes problem solving. You need to be computer literate but don’t worry, we do provide training! In return we offer some great benefits and a generous holiday allowance. You can work from home or in the office in either Bournemouth, Eastleigh or Gloucester. You can also work part-time.
Facilities Technician
As a facilities technician, you will be part of a team maintaining our offices and our grounds. You will carry out regular checks including plant inspection, lighting, water hygiene and fire alarms along with building repairs, office moves, and managing contractors on site. You need to be skilled in maintenance work, work well in a team and be a good problem solver. In return we offer some great benefits and a generous holiday allowance. You will be based in one of our offices in Bournemouth, Eastleigh or Gloucester. You can also work part-time.
Ageas Insurance brand values
Our values are Care, Share, Deliver, and Dare. We care for and respect those around us; we dare to push boundaries; we aim to deliver what we promise; and above all we learn together, inspire others and share success.
Ageas Insurance diversity statement
Our aim is to have great people everywhere in our business. We strive to create a supportive, inclusive and safe environment that encourages everyone to bring 100% of themselves to work every day.
As an inclusive employer, we encourage anyone regardless of age, disability, gender identity, marriage and civil partnership status, pregnancy and maternity status, ethnicity, religion or belief, sex and sexual orientation to apply and join a great company.
All our roles are available on a flexible basis so come and have a chat with us about the flexibility you require.
Ageas Insurance partnerships
We won Personal Lines Insurer of the Year at the British Insurance Awards 2021 and achieved The Institute of Customer Service’s coveted Service Mark Accreditation. We achieved Top Employer status in 2022.
We demonstrate our commitment to Diversity and Inclusion by being signatories to the Government’s Women in Finance Charter and the Race at Work Charter. We’re also a Stonewall Diversity Champion, Disability Confident employer and members of the Business Disability Forum.
