Support Assistant

Housing Support Assistant

£22,528 per annum, pro rata

18 hours per week, 3 Month Fixed Term Contract

Patching Lodge, Brighton

About the role

As a Housing Assistant, you will help older people to live independently in the community and actively network with other agencies to support a person-centred approach and service.

You will join a dedicated team, providing a range of housing-related support services, including:

Promoting social activities on the estate and encourage the wider community to use any facilities provided on the estate.

Conducting administration-based tasks using systems like excel, word and in-house systems

Working in collaboration with the on-site care team to ensure the wellbeing of residents

Provide residents with practical support to ensure they are maximising all welfare benefits

Work with external agencies and other bodies to ensure that residents receive the support and advice they require.

Work with the Location Manager to make daily contact with all residents, either personally or through the emergency call system

Work with residents to provide varied social activities on the estate and ensure that all residents are enabled to take part.

About you

As a Housing Support Assistant, you will need to have strong organisation and administration skills, supportive nature and be a superb communicator.

You will be:

Highly organised and comfortable planning your own work

Familiar with the needs of older people

Previous experience in a similar, administrative role would be an advantage

Competent with IT systems, which will include outlook, excel, word and inhouse systems.

We need people who share our values, people who are friendly, customer focused, calm and have the ability to work with a wide range of people.

If you would like to learn more about Anchor's Housing Service division, please copy and paste the following link into a new web browser https://bit.ly/4d1TKke, where you will be able to find details of typical roles we recruit, as well as example role profiles.

Anchor - a great place to work

Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.

A rewarding environment

From health and happiness to finance and your career, we'll give you all the support you need.

Health & happiness

• Gym, fitness and wellbeing discounts
• Mental health support
• Flexible working options

Finance

• Pension plan - contribute between 4% and 8% and we'll match it or better
• Quick and easy pension transfer service
• Savings and financial advice, loans, free life assurance
• Discounts on shopping, holidays, phones, technology and more

Career

• Ongoing personal and professional development programme
• Leadership Pathways online learning resources
• Career progression and promotion opportunities

To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser

Celebrating diversity, celebrating you

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.